Dalton Land

adhtc2@r.postjobfree.com 931-***-**** Tullahoma, TN DaltonLand.com

WORK EXPERIENCE IT & Marketing - 10+ Years Experience Land IT & Media

Owner / Consultant for IT & Social Media Services

March 2009 – Present (Currently Part Time/Select Client Base)

(Tullahoma, TN & surrounding area)

• Consult for small business and residential clients

• Spec, design, & build hundreds of custom machines ranging from budget to professional/enterprise level

• Coach clients on hardware/software upgrades & maintenance best practices, as well as walk them through any OS or software suite to the extent needed, ensuring they know everything required for their use case

• Work with strict budgets, guaranteeing clients receive best performance/longevity possible within parameters

• Provide technical support, on-site and remote, for Windows based systems and servers, various hardware, print solutions, customer specific software, iOS + Android Devices, and ad-hoc BYOD.

• Always available to be on-site and on-call to assist in supporting legacy to current Windows OS, Server, hardware, and any various issues that could arise.

• Minor experience creating and maintaining databases for various client needs.

• Helped grow the social media and Internet presence for clients, as well as coaching them through the world of digital marketing and web design so they could propel their business, and operate self-sufficiently if needed. Streetside Classics

YouTube Marketing Lead, Ad-Hoc IT Specialist, Graphic Design, Photo/Video Production Jun 2017 – Present

(Smyrna, TN)

• Perform IT work around office as needed, troubleshooting Windows desktops, printers, and company iOS devices

• Lead on numerous projects covering hardware deployment/troubleshooting, web/graphic design, & marketing. Leading anywhere from 3-20+ people at a time

• Completely overhauled companies social media strategy to make it more engaging and effective

• Implemented the re-launch of all social media platforms, using new branding, SEO strategy, & content

• 40-50% growth in follower count and engagement across YouTube & social media channels within first six months

• Redesigned workflow and video templates for YouTube to improve productivity and time to market

• Manage SEO database for thousands of specific car make/models, ensuring top rankings above our competitors

• Engage with the community daily, and large events on a monthly basis, including weekends and holidays

• Providing customers with responses and acting as a liaison for online/telephone inquiries related to both consignment and sales clients, as well as general information about our business and brand

• Attend special events and shows, and run the booth for Streetside, engaging and educating interested parties

• Perform in a high-pressure, deadline driven sales environment, staying ahead of schedule and on top of all projects

• Shot & designed flyers, business cards, and other media for official company use (Both print and digital) SKILLS

• IT Skills : Microsoft Office 2007-2019/365, Microsoft Windows XP-10, Windows Server 2003-19, PC/Networking/ Server hardware & peripherals, Cable management, Networking, & Servers, SQL, Android 4.0-11, iOS 7-14, Mac OSX, Active Directory, Google Apps

• General Skills : Teamwork, Leadership, Problem Solving, Creative Thinking, Communication (written/verbal), Adaptability, Friendly, Customer Focused, Quick Learner, Adobe Creative Suite, Graphic Design, Digital Marketing CERTIFICATIONS

• Currently obtaining : Microsoft Windows + Office Certs, along with A+, Network +, & Security +.

• Currently have : Google Analytics, YouTube Certified, Google AdSense, HubSpot Inbound, HubSpot Content Marketing, HubSpot Social Media, & other marketing related Certs.

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