Mikiyas Yilma
*****.********@*****.***
Phone: 571-***-****
Business Analyst/ Business System Analyst
Professional Summary of Experiences
Five plus years of experience as a Business Analyst/ Business System Analyst with Demonstrated experience with project and change management approaches, tools and all phases of Software development life cycle (SDLC).
Experience in various business domains including mortgage, healthcare, and government Solutions industries
Extensive hands-on experience in eliciting, defining, documenting business functional and non-functional requirements, and decomposing high-level information into detailed documents
Expertise in working with users and stakeholders to elicit, analyze, communicate and validate requirements using Joint Application Development (JAD) and Joint Application Requirement (JAR) sessions
Proficient in executing test plans, providing test data, conducting unit test, documenting test cases and in Manual Testing - Functional, Database, Black Box, and in performing User Acceptance Testing (UAT)
Experience with various Software Development Life Cycle Methodologies such as AGILE (Scrum), Waterfall and V-Model
Strong technical skills in defining concise documentation including product business requirements, system requirements, technical specifications, user stories, use cases, test plans, test scripts and requirement traceability matrix (RTM)
Experience implementing Gap Analysis & Defect Root Cause Analysis
Strong experience in creating Use Cases and Activity Diagrams
Strong Knowledge in CMMI, GDP, and Quality Assurance (QA) standards
Expert in writing detailed system use cases, developing business test cases and working with QA team during testing phase, thereby facilitating user acceptance testing with stakeholders and business users
Education
Bachelor of Business Administration Finance, Radford, Virginia
Technical Expertise
Business Modeling Tools/ Requirement Management Tools
JIRA, MS VISIO, Draw IO
Applications
MS Office Suite, SharePoint, AWS
508 Compliance Tools
JAWS, WAVE
Databases
SQL Server, SQL, Oracle
Operating System
Windows, UNIX
Languages
JAVA, SQL
Professional Experiences
11/2018- Present Accenture Washington, DC.
Business Analyst II
Work closely with client Product Owners and other stakeholders to develop and validate user stories and priorities
Maintaining requirements traceability and document change requests
Participate in Sprint Planning, Sprint Reviews, Scrum Meetings and other agile activities
Document business processes when needed to clarify requirements and/or facilitate decision making.
Provide accurate, well-written documentation such as workshop minutes, training materials, business requirements, functional specifications, technical specifications, QA test plans and status reports.
Ensure that all artifacts complied with corporate SDLC policies and guidelines.
Interface with end-users and project business sponsors to determine, document, and obtain signoff on business requirements.
Provide input to test plans. Develop and execute test cases to validate system functionality.
Report tracked defects with reference to severity and types using JIRA
Involved in Regression testing, System testing and User Acceptance Testing.
Facilitate defect review meetings involving all stakeholders to review defects, identify severity and set priorities as per client requirements, ensuring accuracy and conform to deadlines.
Conduct sprint planning based on new and backlogged requirements.
Conduct surveys, interviews and facilitate Joint Requirement Planning (JRP) sessions with the Business Users and SME’s.
Conduct JAD sessions for communicating with the project leads and stakeholders and proposed process workflows, functional specifications and project initiation parameters.
Create workflow diagrams to validate the Basic and Alternate flows in the various Business and Technical Use Cases.
Participate in development of training materials for the new technology and organizing User Training.
Supporting the Quality Assurance Specialist to ensure thoroughness of test strategies and scenarios
10/2016- 11/2018 Merrill Lynch, Fairfax, VA
Business System Analyst
Responsible for writing Functional Requirement Specifications (FRS)
Managed and documented risks, changed requests and issues and escalated when required
Functioned as the primary liaison between the business line and the technical areas throughout the project cycle
Assisted in capturing and defining new requirements and updating existing requirements
Performed Gap Analysis by identifying existing technologies documenting the enhancements to meet the end state requirements
Created and verified user stories and use case specifications with activity diagrams
Facilitated resolution and communication of cross-functional team on issues and decisions
Participated in peer reviews of functional specifications, application previews, and test plans/test cases
Performed Gap Analysis of existing system to identify drawbacks and improvements
Worked closely with the QA team and Developers to clarify and understand functionality, resolve issues, and provide feedback to identify defects
Wrote SQL queries to extract data from the database for back end testing
Proactively communicated with development team regarding the status and potential impacts on the delivery date and/or expected quality of the tasks and/or the projects
Used JIRA for bug tracking and reporting, also followed up with the development team to verify bugs
Coordinated with end-users to schedule and support User Acceptance Testing (UAT)
02/2015- 10/2016 All State Insurance, Arlington, VA
Requirement Analyst/ QA Tester
Analyzed system requirements and developed Test Scripts for manual testing.
Created test cases and test scenarios
Identified and documented all the defects and root-cause analysis to ensure application software functionality for present as well as future builds.
Interacted with developers to resolve technical issues and investigated the bugs in the application.
Worked with Users and Business Analysts to define and design test scenarios and test data.
Validated test cases to ensure that scripts will evaluate the business function being performed
Worked closely with the stakeholders to analyze complex business processes and business requirements
Translated technical concepts to business audience and business information to a technical audience
Designed and developed test scenarios and test cases based on business requirements, technical specifications, and use cases
Involved in preparation of the test data required for executing test cases
Enhanced the existing or default test scripts by adding programming for custom testing and debugging the scripts