Administrative Assistant Medical

Yhassen Fayette

**************.**@*****.*** 516-***-****

EDUCATION

Queens College Queens, NY

Bachelor of Economics June 2021

Relevant Coursework: Macro-Economic Analysis; Price Theory; Statistics as Applied to Economics and Business; Calculus with Applications to the Social Sciences; Intermediate Finance; Financial Markets; Business Economics; Money and Banking; Cost Accounting; Multinational Financial Management LaGuardia Community College Queens, NY

Associate of Arts in Business Administration June 2018

• Relevant Coursework: Business Law; Corporate Finance; Principals of Accounting; People, Work, and Organization; Principles of Marketing; Principles of Management; Principles of Macro/Microeconomics; Intro to Information System

WORK EXPERIENCE

Queens College BookStore Queens, NY

Sales Associate January 2019 – March 2020

• Delivered excellent customer service by greeting and assisting 80+ customers

• Improved engagement with 90% merchandise and contributed outstanding customer service

• Operated 3+ cash registers, managed 85% financial transactions, and balanced drawers MKJ Communication Brooklyn, NY

Administrative Assistant February 2018 – July 2018

• Administered administrative support for maintaining 50% files and 90% inventory assistance

• Achieved data entry for 80% of field work and 90% of the work costs

• Maintained 60% database

Royal Boiserie Port-Au-Prince, HT

Administrative Assistant February 2011 – February 2013

• Implemented administrative support for 350+ home supplies and rental company building

• Facilitated data entry, maintained database for 100% tracking rental equipment, arranged payroll, and conducted light bookkeeping

• Reduced customer complaints and phone calls by creating a beginner friendly website

• Directed 50+ member recruitment team

VOLUNTEER EXPERIENCE

Red Cross Port-Au-Prince, HT

Volunteer Translator April 2014

• Expedited 60+ doctors and nurses attending to patients at mobile clinic.

• Led French and Creole language translation services to facilitate accurate and complete communication between patients and 70+ medical personnel

• Ensured 120+ patients fully understand medical terminology, the nature of their medical condition, and instructions related to their medical care

LEADERSHIP AND HONORS

• Queens College Students Association (April 2019 – Present): Communicate with students about the benefits of attending the different events on campus.

• The Ark of the New Covenant Church (August 2018 – August 2020): President of the Media Department.

• Recruitment and Outreach Lead, Media Team of The Ark of the New Covenant Church (August 2018 – August 2020): Recruit and train team members.

ADDITIONAL SKILLS AND INTERESTS

Languages: English (fluent), French (fluent), Haitian Creole (native) Technical Skills: Proficient in Microsoft Excel, Word and Power Point, Adobe Lightroom Teamwork Skills: Collaborated with others to provide better results, able to gain/show respect and trust easily, able to deal with conflict, able to easily corporate with other team members, involved in high-impact projects Other Skills: Efficient in finding different ways to get the point across, able to motivate and inspire everyone to do their best work, deductive reasoning, able to analyze scenarios and draw suitable conclusions, capable to explain complex information simply and clearly, determined, experienced in time management, able to establish and network relationships with clients, ethically and professionally approached to work, patient, active listener Personal Interests: Photography, Audio Engineering, Graphic Design

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