Engineer Executive

M.G.VIGNESH

Email: ************@*****.***

Cell: +91-944*******, +91-638*******.

OVERVIEW

Engineering professional with ~8 years of experience as: Information Technology Executive, Network-Packet Core Engineer, Activation Officer (On boarding Team), Project Technician.

Strong interpersonal skills with proficiency in grasping new business strategy and also demonstrated leadership skills with a solution-driven mindset.

WORK EXPERIENCE

1.Name of the Company: Apollo Research and Innovations (Division of Apollo Hospitals Enterprises Limited) Position: Information Technology Executive (Technical Support)

Period: Nov 2015 – Sep 2020

Job Role:

Installing, supporting and maintaining and troubleshooting all hardware and software problems

Managing email, anti-spam and virus protection

Ensure Antivirus software is updated and software renewal in case of expired software Backup all system data on schedule time in external device or in server machine.

Analyzing and resolving faults, ranging from a major system crash to a forgotten password.

Providing training and technical support for users with varying levels of it knowledge.

To Manage the website and keeping internal networks running

To Monitoring the use of the web by employees.

To resolve or escalate IT related issues in a timely manner

Technical support includes documents alignment and compression of files

Attendance software installation and report generation.

Additional Responsibility: Apollo Research and Innovations (Division of AHEL)

HR administration - Support to handle full spectrum of human resources functions for 450+ employees

Salary Administration

Maintaining attendance tracker

Managing Employee database in Essl Biometric software for the attendance.

Leave Management by Essl Software

HR - MIS & Reports - Support for maintaining the Employee database, Leave record, Payroll, Training details of all staff at pan India level.

Office Administration- Identifying dependable and cost-effective vendors for various services and maintaining schedules of alternate vendors and vendor accounts, also responsible for releasing purchase order and handling the purchase of materials.

Liaised with Vendors and Agencies for signing effective corporate deals and Contracts for AMCs

Facilitated the travels and accommodation for the higher official.

Maintained the professional ethics and standards in the Organization.

2.Name of the Company : Aircel Cellular Limited (On behalf of On track HR Services)

Position: Network-Packet Core Engineer

Period: July 2015 – Nov 2015 (Off - Role)

Job Role:

Alarm monitoring on all nodes and links.

Monitoring the all Network devices and live link traffic.

Troubleshooting basic Internet browsing issues.

Every 15 min once Analysis the Attach, PDP& GGSN Data volume.

Every one hour once checking on live firewall throughput.

Every one hour once analysis E-node, BSC and RNC wise Reports and failure.

Daily basic as per customer equipment to analysis IP logs & CDR for finding IMEI.

3.Name of the Company : Aircel Cellular Limited(On behalf of On track HR Services)

Position: Activation Officer (On boarding Team)

Period: March 2014 – July 2015

Job Role:

Postpaid SIM Activation / deactivation process.

Maintaining in CIR (Customer Information Report)

Risk of the customer

Process updating such as CRM and Kennan (Oracle based Software’s)

Handling of Sales Queries.

Sniffer Verification (Customer Verification Portal)

CEF Verification (Customer Enrollment form)

Data Entry &MIS Reports

4.Name of the Company : Aesthetix Technologies India Pvt Ltd

Position: Project Technician

Period: January 2012 – August 2013

Job Role:

Visiting the sites for surveying the building systems.

Communicating with the CAD engineer regarding system layout and drawings.

Analyzing appropriate system concepts and layout.

Cable termination and soldering of AV connectors.

Installing and solving issues in AV equipments.

Handling of AMC and Preventive Maintenance Activity in Company.

ACHEIVEMENTS

Won the Star Performer award for the quarter in Apollo Hospital Enterprises Limited.

Won the Best Performer award for the month twice in Aircel Cellular Limited.

Co-ordinated multiple GCP Training and meetings at Apollo Hospitals Successfully.

Served as an Event Manager for HFAI (Heart Failure Conference) and Acknowledged by Chief Health Care Professional.

INTERESTS

Gathering Information about Indian Railways and Image editing / design

SKILL SET

D.M.O- Diploma in Microsoft Office Package

D.C.H.N - Diploma in Computer Hardware and Networking

Knowledge in Image Editing, Document Conversion, HTML and Compression.

ACADEMIC QUALIFICATIONS

Degree

College

University

Year of passing

%/ CGPA

B.E. (E.C.E)

Sri Venkateswara College of Engg and Tech, Tirupatchur, Thiruvallur Dist.

Anna University

2011

64%

D.E.C.E.

Sri Ram Polytechnic College, Veppampattu, Thiruvallur Dist.

DOTE

2008

65%

S.S.L.C.

Govt.Hr.Sec.School

Ranipet, Vellore.

STATE

BOARD

2005

65%.

PERSONAL DETAILS

PERSONAL VITAE

Address For Communication : No.10 G-2, Mahalakshmi Flats,

Thirunavukarasu Street,

Gnanamoorthy Nagar, Ambattur,

Chennai - 600 053.

DOB : 07.10.1990

Nationality : Indian

Marital status : Married

DECLARATION:

I hereby declare that the information furnished above is true to the best of my knowledge and if I have given a chance in your esteemed institution. I will discharge my duties to the best of your satisfaction.

Place: Chennai Yours Truly,

Date:

(M.G.Vignesh)

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