Accounting Data

Benthea Payne

Woodbridge, VA ***** • 571-***-**** • *******@*******.***

PROFILE

** ***** ** ************ ********** with AT&T. Strong organizational, interpersonal, and communication skills, with the ability to work with a diverse group of people and to multitask. Possess exceptional analysis, troubleshooting, and problem-resolution skills. Skilled at extracting information and formatting data into reports and spreadsheets. Have established a solid reputation for dependability, integrity, trustworthiness, and for paying meticulous attention to detail.

EMPLOYMENT HISTORY

AT&T, Oakton, VA 02/2014 to 02/2020

Billing OPS Analyst -FINANCE Billing Operations – Management

AT&T Government Solutions – RETIRED

Teresa L Hodge - 703-***-****

Invoice Processing Platform (IPP Billing) – IPP Mobility Invoices. Establishes, maintains, and coordinates the implementation of complex accounting and accounting control procedures including billing operations to maximize effectiveness and accuracy. Audits the accuracy of billing information entered in the system and monitors the operation of the billing systems. Creates, researches, and analyzes billing data. Submits timely invoices to clients and in accordance with client agreements. Explains billing invoices and accounting policies to staff, vendors and clients and provides technical advice to resolve complex billing discrepancies. Develops and reviews accounting and related system reports for accuracy and completeness. Coordinates with Collections Department for all aged invoices. Keeps abreast of new developments in financial accounting and government regulations. Informs management of changes and provides recommendations for implementation. Complies with all applicable accounting and governmental regulations. Provides guidance to less experienced Billing Operations Analysts.

AT&T, Oakton, VA 08/2010 to 02/2014

Purchasing Associate/Procurement Analyst - Management

Sharon Reid - 703-***-****

Received Capital and Expense purchase order requests (PORs) for goods and services from Program Management and Sales, screened for completeness and adequacy. Logged PORs into ARIBA - EPRO, an e-Procurement Invoice System, and generated Purchase Order numbers. Solicited quotes from commercial vendors, such as Telcobuy, Cisco, Global Datacomm, Oracle, FLUKE, and Government agencies, including SBA, USDA, U.S. Courts, VA, and NASA. Compared prices maintained in ARIBA - EPRO with vendor quotes and evaluated responsiveness of quotes and vendor responsibility. Reviewed quotes and analyzed for price reasonableness to meet specific requirements. Provided administrative and oversight of purchase orders and remained in contact with the ordering office. Kept informed of available goods and services by checking commercial catalogs and listings of supplier offerings through informal contacts with vendors. Advised requisitioners of available products, sources, prices, and vendor reputation. Used initiative to recommend purchases for recurring requirements. Knowledgeable of agency purchase regulations and the Federal Acquisition Regulation (FAR).

AT&T, Oakton, VA 11/2006 to 7/2010

Accounts Receivable Support Manager - Management

Managed Federal, State, and local government accounts, and kept a running tab of each account, noting changes and trends. Analyzed and extracted accounts receivable (A/R) data from 12 AT&T internal systems and converted into Excel spreadsheets, pie charts, trend charts, pivot tables, and PowerPoint presentations. Used data to generate various reports each month for the Federal Billing Work Center, which was comprised of all Federal agencies. Data was also used by managers in executive meetings to examine A/R trends, percentages, billing data, and top accounts and to determine whether monthly corporate targets were met or exceeded. Provided Top Customer A/R slides, A/R reports, Federal OARS Trending Worksheets, A/R by Segment, and Costpoint A/R, depicting monthly results linked to overall goals. Maintained an A/R access database and developed queries. Managed overdue accounts greater than 90 days. Aggressively pursued collections and ensured that payments were processed in a timely manner. Provided a Daily Billing Report that contained past-due orders and produced an Internal Billing Scorecard and a monthly Harris AT&T Bill Summary Report. Provided weekly support of Web pages and maintained a Website for Federal Worklist and Aging Details. Updated the Website to ensure that reports were accurately reflected.

AT&T, Oakton, VA 1/1999 to 10/2006

Technical Associate I & II - Management

Continued to expand technical knowledge by joining the test team supporting the DataMart/VGB application deployment. Monthly, verified data loaded into Summary tables and compared data with original Integrated Services Biller (ISB) files to ensure accuracy of information in the DataMart tables. Also performed ViewGMP bill testing and validated data with data in the DataMart tables. Loaded customer invoice data into MS Access databases using Visual Basic software so that selected files of invoice data could be read, created database tables from data in the files. Produced CD-ROMs and shipped and tracked to Government Solutions customers. Was responsible for the integrity of the CM databases, using software submittals, test summary reports, migration requests, and change requests. Also responsible for ID administration for CM, FMIS/GMIS, using BTEQ. Created projects per user requirements, loaded software, provided user support, and troubleshot problems. Prepared and released code into production for the scheduled blockpoint. Ensured that all code passing through CM was updated in CMIS. Attended blockpoint and TCRB meetings. During 1998 and 1999, participated in Y2K compliance efforts, which included coordinating successful deployment of all PC code to Production. Used Program Office Web interface for document index creation for the Y2K Document Retention

AT&T, Various Locations 09/1984 – 01/1999 Administrative – Non-Management

Provided customer Help Desk support to GSA and AT&T customers for problems relating to hardware, software, data, and voice communications. Ensured that all calls were handled promptly and courteously and were timely resolved. Developed tracking procedures in Excel for all software and hardware located in the AT&T Information Center Prepared monthly Social Security Administration reports in PowerPoint, Excel, and Harvard Graphics. Implemented telecommunication networks for a high-end customer base. Identified, interfaced, and resolved discrepancies with all local telecommunication providers across the United States. Analyzed customer requirements, processed orders, and developed status for external customers. Performed network verification through use of testing equipment.

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