Service Representative Customer
Resume:
Casina Attucks
Winston-Salem, NC 27105
*************@*****.***
Summary: Highly experienced Customer Service professional. Excellent listening skills, oral and written communications. Comfortable in interacting with all levels of the organization and public. Efficient in prioritizing and completing task in a timely manner. A team player who is attentive to detail and committed to quality and excellence. Knowledgeable in Microsoft Word, Excel. PowerPoint, Office and Windows 10. A quick learner with a desire for continuous personal growth.
Experience: SYA Head Start Winston-Salem, NC
Substitute Teacher 03/2018 to Present
Collaborate with other teachers and administrators in the development, evaluation, and revision of preschool programs
Prepare classrooms for class activities and provided a variety of materials and resources for children to explore, manipulate, and use, both in learning activities and imaginative play
Instruct students in subjects, using a variety of techniques such as phonetics, multisensory learning, and repetition, in order to reinforce learning and to meet students' varying needs and interests
Organized and supervised games and other recreational activities to promote physical, mental, and social development
Instruct students in daily living skills required for independent maintenance and self-sufficiency, such as hygiene, safety, and food preparation
Establish and enforce rules for behavior and policies and procedures to maintain order among the students for whom they were responsible
Bellomy Research Winston-Salem, NC
Telemarketer 08/2012 to 12/2013, 03/2014 to 08/2016
Delivered prepared sales talks, reading from scripts that described products and services, in order to persuade potential customers to purchase a product and service
Explained products and services and prices, and answered questions from customers
Hanesbrands Winston-Salem, NC
Customer Service Representative 10/2007 to 04/2008
Checked to ensure that appropriate changes were made to resolve customers' problems
Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
Entered orders for women/men from the underwear catalog
Education: Forsyth Tech Community College Winston-Salem, NC
Medical Unit Secretary Certification 2018
Other Courses:
Medical Sonography, Physical Therapy, Market Retailing
Certifications CPR
Pro Solutions
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