PROFESSIONAL SUMMARY
●Over * years of professional experience working in the field of IT testing windows, web, mobile applications with diverse background exposure in Healthcare and banking domain.
●End-to-end grasp of the entire Software Testing Life Cycle (STLC), proficient in all aspects of QA methodologies and Defect Management Life Cycle (DMLC)
●Proficient in creating Test plans, Test scripts,Scenarios, Test cases, and execution of test cases in Manual and Automation Testing modes, with excellent Bug reporting skills
●Proficient in testing native and hybrid application for Android and iOs operating system.
●Adept at analyzing Business Requirements (BRD), Technical and Functional Specification documents (FSD) to write/plan requirements-aligned Test Cases and Scripts
●Proficiency in Functional, Smoke, End to End, database, System, Regression and GUI testing.
●Experience working on Agile, Waterfall Software Development Life Cycles (SDLC)
● Detail-oriented; with ability to grasp, analyze and provide solutions to high-stress environment
●Experience in developing Traceability Matrix to ensure comprehensive test coverage of requirements using optimal analysis of documents to avoid any form of miscommunication
●Accustomed to fast paced and hard working environment with ability to deliver projects on time
●Excellent time management skills, ability to multi-task and prioritize deadline among multiple projects working with on-site, off-site individuals and project teams
●Extensive knowledge of writing and executing SQL queries for database testing for verification and validation purposes working with back end tools
●Ample experience in using Defect/Bug tracking system like bugzilla, Jira and CCM.
●Conducted User Acceptance Testing (UAT) and post production movement Verification Testing
●Vital involvement in production support and post implementation review. Monitored system availability and ensured service level targets are met.
PROFESSIONAL EXPERIENCE
Blue Cross and Blue Shield of Mississippi
Quality Assurance Analyst Dec 2015 – Present
Project involved testing different functionalities of the My Blue website which include Member enrollment, my benefits, provider, Healthy blue, renewals and myBlue app.
Responsibilities:
●Active involvement in agile software testing lifecycle (STLC) - Requirement Analysis, Test Planning, Test Cases and Scripts Development, Test Execution, Test Reporting, Test Result Analysis, Defect Retesting and Test Closure.
●Analyzed business requirement documents to create test plan, test cases.
●Conducted mobile apps testing across the web and different operating system.
●Used Bugzilla and CCM rational as defect tracking tool.
●Executed REST services using Postman.
●Performed Negative testing to find how the functions and variables perform when they encounters invalid and unexpected values.
●Conducted Regression testing on various releases of the application.
●Performed Functional, Integration, smoke, Usability Testing and User Acceptance Testing of different functionalities like blue wellness journey, Healthy Blue, group benefits.
●Performed cross browser testing using different browsers like Firefox. Mozilla, chrome.
●Performed the Back End testing by preparing and Executing SQL queries to validate data.
●Participated in project updated, meetings, defect review meetings and defect report meetings with Managers, Team Leads, and Developers.
●Created Selenium automation record and play scripts for mission Critical application for Daily Health Check, post deployments and periodical validation of application quality for member land, group, agent, provider, my Benefits, cards, enroll blue and various modules.
●Converted selenium scripts to katalon using katalon studio.
●Accurately prepared and documented of test results, issues/ defects and progress.
●Maintain/ organized the requirements Traceability Matrix (RTM).
●Effectively handled multiple projects simultaneously during Production Period.
●Documented problems found during test and communicated recorded problem to the responsible developers.
●Triaged production issue heat tickets and assigned to responsible team.
●Assisted various members of the project team including development, technical and business team members to resolve issues, retesting the defects, validating results and communicating status and issues.
Environment: Java, Bugzilla, SQL, windows 10, UNIX, QA1, Selenium, Squirrel, Mobile devices,katalon studio, Postman
Fifth Third Bank, Denver, CO
Quality Assurance Analyst Jan2012 – Sept 2015
Education
Bachelors of Management Information System