Call Centre Agent/ Customer Care Consultant

*

**** – **** Telemarketing Agent

Platinum Life

Delivered promotional presentations to

prospective or current clients in regard to

insurance products in relation to cancer.

**** - **** ***es Agent & Lead Generation

NextCall Outsourcing

Present a sales pitch to nominated clients for

Life insurance products by 1Life Direct. Also,

generate leads and contact potential

investors in South Africa, Dubai, and the UK

who would likely be interested in outsourcing

their call centre services to NextCall.

2017 – 2019 Claims Handler

DLG Legal Services

Making outbound calls to clients, third party

Insurers and worksource insurers to provide

Updates on the Road Traffic Accident claim.

Obtain medical report and assess value of

Injury claim. Obtain vehicle accident report

And assess the damages made to vehicles.

Obtain client statement and third party

Statement regarding the details of the

Road traffic accident to assess liability.

Negotiate settlement of claim with the

Third party insurers.

2019 - Present Audio Transcriber (Freelancer)

Rev.com

Transcribing audio file or videos

into comprehendible written

documents.

2015 - Present Driver

Championship Ministries

Transporting members of the congregations

From their homes to the church premises.

EDUCATION

High School: Jeppe High School for Boys

(Matriculated in 2009)

Tertiary Education: St. Augustine College South Africa

(obtained Bachelor of Theology in

2013)

Certificates: TESOL (Teaching English to Speaker of

Other Languages) course completed in

2014 at Wits Language School

REFERENCES

Mrs. Beverly Holzinger Telephone No: (011-***-****

(Assistant Registrar:

Undergraduate studies)

Ms Hamisha Bhana Telephone No: (011-***-****

(LTE Administrative

Assistant)

Mr Winston Mashigo Cell phone No: 081-***-****

(Pastor)

Mr. Nthato Ntsoane

(Platinum Life Supervisor) Cell phone No: 060-***-****

NextAgent Offices Telephone No: (011-***-****

Carol Anne Carol Anne Cell phone No: 060-***-****

(NextAgent HR Manager)

DLG Legal Services Telephone No: 087-***-****

(Confirmation of

Employment line)

EXPERIENCE

CONTACT

SKILLS

Customer Service Consultant

Professional that majored in Theology and Psychology that has acquired experience in telemarketing, sales, Road Traffic Accident injury claims with a UK client base and admin field. Also, has experience in freelance audio transcription and has driving for the community church ministry.

MICROSOFT EXCEL:

MICROSOFT WORD:

TELEPHONE ETTIQUETTE:

TYPING:

DRIVING:

Email: **************@*****.***

Cell No: 083-***-****

Physical Address: 29 Onyx Avenue, Ext 13, Ennerdale, 1830

PROFILE

DENNIS LEFA HALO

Gender:

Male

Nationality:

South African

Marital Status:

Single

Health Issues/Allergies:

None

Driver’s License:

Code 8 (obtained in 2010)

Religion:

Christianity

Languages:

English, Afrikaans, Setswana

Personal Details

Contact this candidate