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Manager Restaurant

Location:
Abu Dhabi, United Arab Emirates
Posted:
November 13, 2020

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Resume:

CURRICULUM VITAE

Deepak Pokhriyal

Mobile No.: +971*********

Email: adhsmy@r.postjobfree.com

Expertise in service concepts: All day dining, Fine dining, Brunch, Theme nights, Buffet, Room service, Pool Bar, high end Wine & cocktail Bar, Cigar Bar, Al fresco, Lobby Lounge, Special dinners both indoor and open air, banquets.

Projects Undertaken:

Pre-opening of All day dining restaurant at Jumeirah at Etihad towers

Introduction of new theme nights for buffet restaurant at Jebel Ali Golf resorts.

Creation and implementation of colleague incentive program at Fairmont Dubai.

Menu redesign and reintroduction for signature restaurant at Fairmont Dubai.

Personal Achievements:

Most improved Food & Beverage manager awarded for year 2014 at Etihad airways.

Leader of Quarter first ever nomination representing Front of the House in Jumeirah Etihad Towers 2012.

Leader of the Month winner and nominated Leader of the year in 2009 at Fairmont Dubai.

Role model for Food and Beverage department, 2007 at Taj Rambagh Hotel, India.

Audit Achievements (international and organizational):

JD power survey maintained restaurant’s 2nd position in company for overall guest satisfaction for two years in a row (2009, 2010)

EES (employment engagement survey) achieved highest ever score in restaurant for employee satisfaction at Fairmont Dubai.

Richey audit achieved 100% for the fine dining restaurant at Taj Rambagh hotel, India

LQA (Leading Hotels of the World) audit achieved 99.5% for the restaurant at Taj Rambagh hotel.

HACCAP audit achieved 96% for calendar year at Taj Rambagh hotel

Work Experience:

Manager Food & Beverage since July 2012

Etihad Airways, (5 star airlines in the world) Abu Dhabi, National Airlines of UAE (Incharge of all aspect of Food and beverage responsible for highest revenue generating business class and first class guests)

Restaurant Management

Tenure

Hotel

Restaurants

Restaurant Features

Nov 2011

to

Jul 2012

Jumeirah at Etihad Tower

(Jumeirah Hotels & Resort),

Abu Dhabi,

UAE

Rosewater

All day dining with International Buffet.

250 cover

25 + team including 7 supervisors

Time Out Abu Dhabi –

Best International

Dec 2010

to

Nov 2011

Jebel Ali Golf Resort & Spa

(Jebel Ali International Hotels),

Dubai, UAE

La Fontana

All day dining restaurant with buffet and al la carte service.

160 cover

20+ team, including 1 supervisor

International themed

Buffet dinner and weekend Brunch.

World Travel Awards Middle East’s Leading Sports & Leisure Beach Resort’

Mar 2008

to

Jun 2010

Fairmont Dubai (Fairmont Hotels & Resorts), Dubai UAE

Spectrum On One

(Now closed and re-introduced as NOIR)

Exchange Grill

CIN CIN Bar

Cigar Bar

Signature Restaurant

Multi specialty with bar and private dining. Six cuisines and eight open kitchens with famous Friday brunch.

250 covers

41 service team + 35 kitchen team.

Time Out Dubai

Best Global Restaurant

Highly Commended Brunch

Fine Dining steak house serving business lunch and dinner

50 Covers

Time Out Dubai

Best Steakhouse

80 cover high end wine bar

20 cover cigar lounges with rare whiskey and cognac

Time Out Dubai

Highly Commended Wine Bar

Jun 2007

to

Mar 2008

Rambagh Palace

(Taj Hotels & Resorts), Jaipur, India

Suvarna Mahal

Fine dining restaurant Indian Specialty restaurant

60 covers

10 + team with 1 asst manager and 2 supervisors

Tenure

Hotel

Restaurants

Restaurant Features

Dec 2003

to

Jun 2007

The Oberoi Amarvilas

(Oberoi Hotels &

resorts)

Agra, India

40+ team,

all day dining restaurant 80 cover, in room dining 102 rooms,

Fine Dining Restaurant 60 covers, lobby Bar 80 covers,

Pool bar 60 cover.

Professional and educational qualifications:

Educational visits

Vineyards of Napa Valley and Sonoma Valley at California, USA.

Mumms Champagne at Reims, Champagne, France.

Bordeaux region at France

Paulaner beer brewery at Munich, Germany

Guinness beer brewery at Dublin, Ireland.

Gruyere cheese factory at Gruyere, France.

2003 – till date

WSET Level 2

Train the trainer (Etihad Airways, Jumeirah Hotels, Fairmont Hotel & Resorts and Oberoi Hotels)

HACCP basic level

Fire Training

First Aid (basic level)

MICROS programming (POS changes for food and beverage outlets)

1999 - 2003

Post Graduate Diploma in Hospitality Management from Indian School of Hospitality, India.

3-year Diploma in Hotel Management from Institute of Hotel Management Gwalior, M.P. India (1999-2002)

Personal information

Nationality : Indian

Passport number : L1182101

Date of Birth : 26 February 1982

Marital Status : Married

Driving License : Yes (UAE)

Language Proficiency : Hindi, English, Urdu, French(learning)



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