CURRICULUM VITAE
Deepak Pokhriyal
Mobile No.: +971*********
Email: adhsmy@r.postjobfree.com
Expertise in service concepts: All day dining, Fine dining, Brunch, Theme nights, Buffet, Room service, Pool Bar, high end Wine & cocktail Bar, Cigar Bar, Al fresco, Lobby Lounge, Special dinners both indoor and open air, banquets.
Projects Undertaken:
Pre-opening of All day dining restaurant at Jumeirah at Etihad towers
Introduction of new theme nights for buffet restaurant at Jebel Ali Golf resorts.
Creation and implementation of colleague incentive program at Fairmont Dubai.
Menu redesign and reintroduction for signature restaurant at Fairmont Dubai.
Personal Achievements:
Most improved Food & Beverage manager awarded for year 2014 at Etihad airways.
Leader of Quarter first ever nomination representing Front of the House in Jumeirah Etihad Towers 2012.
Leader of the Month winner and nominated Leader of the year in 2009 at Fairmont Dubai.
Role model for Food and Beverage department, 2007 at Taj Rambagh Hotel, India.
Audit Achievements (international and organizational):
JD power survey maintained restaurant’s 2nd position in company for overall guest satisfaction for two years in a row (2009, 2010)
EES (employment engagement survey) achieved highest ever score in restaurant for employee satisfaction at Fairmont Dubai.
Richey audit achieved 100% for the fine dining restaurant at Taj Rambagh hotel, India
LQA (Leading Hotels of the World) audit achieved 99.5% for the restaurant at Taj Rambagh hotel.
HACCAP audit achieved 96% for calendar year at Taj Rambagh hotel
Work Experience:
Manager Food & Beverage since July 2012
Etihad Airways, (5 star airlines in the world) Abu Dhabi, National Airlines of UAE (Incharge of all aspect of Food and beverage responsible for highest revenue generating business class and first class guests)
Restaurant Management
Tenure
Hotel
Restaurants
Restaurant Features
Nov 2011
to
Jul 2012
Jumeirah at Etihad Tower
(Jumeirah Hotels & Resort),
Abu Dhabi,
UAE
Rosewater
All day dining with International Buffet.
250 cover
25 + team including 7 supervisors
Time Out Abu Dhabi –
Best International
Dec 2010
to
Nov 2011
Jebel Ali Golf Resort & Spa
(Jebel Ali International Hotels),
Dubai, UAE
La Fontana
All day dining restaurant with buffet and al la carte service.
160 cover
20+ team, including 1 supervisor
International themed
Buffet dinner and weekend Brunch.
World Travel Awards Middle East’s Leading Sports & Leisure Beach Resort’
Mar 2008
to
Jun 2010
Fairmont Dubai (Fairmont Hotels & Resorts), Dubai UAE
Spectrum On One
(Now closed and re-introduced as NOIR)
Exchange Grill
CIN CIN Bar
Cigar Bar
Signature Restaurant
Multi specialty with bar and private dining. Six cuisines and eight open kitchens with famous Friday brunch.
250 covers
41 service team + 35 kitchen team.
Time Out Dubai
Best Global Restaurant
Highly Commended Brunch
Fine Dining steak house serving business lunch and dinner
50 Covers
Time Out Dubai
Best Steakhouse
80 cover high end wine bar
20 cover cigar lounges with rare whiskey and cognac
Time Out Dubai
Highly Commended Wine Bar
Jun 2007
to
Mar 2008
Rambagh Palace
(Taj Hotels & Resorts), Jaipur, India
Suvarna Mahal
Fine dining restaurant Indian Specialty restaurant
60 covers
10 + team with 1 asst manager and 2 supervisors
Tenure
Hotel
Restaurants
Restaurant Features
Dec 2003
to
Jun 2007
The Oberoi Amarvilas
(Oberoi Hotels &
resorts)
Agra, India
40+ team,
all day dining restaurant 80 cover, in room dining 102 rooms,
Fine Dining Restaurant 60 covers, lobby Bar 80 covers,
Pool bar 60 cover.
Professional and educational qualifications:
Educational visits
Vineyards of Napa Valley and Sonoma Valley at California, USA.
Mumms Champagne at Reims, Champagne, France.
Bordeaux region at France
Paulaner beer brewery at Munich, Germany
Guinness beer brewery at Dublin, Ireland.
Gruyere cheese factory at Gruyere, France.
2003 – till date
WSET Level 2
Train the trainer (Etihad Airways, Jumeirah Hotels, Fairmont Hotel & Resorts and Oberoi Hotels)
HACCP basic level
Fire Training
First Aid (basic level)
MICROS programming (POS changes for food and beverage outlets)
1999 - 2003
Post Graduate Diploma in Hospitality Management from Indian School of Hospitality, India.
3-year Diploma in Hotel Management from Institute of Hotel Management Gwalior, M.P. India (1999-2002)
Personal information
Nationality : Indian
Passport number : L1182101
Date of Birth : 26 February 1982
Marital Status : Married
Driving License : Yes (UAE)
Language Proficiency : Hindi, English, Urdu, French(learning)