Sales Software
Resume:
PERSONAL DETAILS
Name
Ntokozo
Surname
Sikhosana
Nationality
RSA
Language Proficiency
English
Full Names
Ntokozo Portia
Home Language
Zulu
Other Languages
Sotho, Xhosa & Afrikaans
Home Address
73 Rethabile Drive
Friendship Town Ext 9 Midrand 1686
Business Telephone Number
Cell phone number
Drivers Licence
Code 10
QUALIFICATIONS
QUALIFICATION
SUBJECTS
INSTITUTION
YEAR
Matriculated
English
Zulu
Afrikaans
Geography
Biology
History
Comp typing (Additional Subject)
Zama High School
2003
Secretarial Certificate
Accounting 01, Business Communication & Business Etiquette, Business Calculation, Public Relations & Pastel Accounting
Rosebank College
2004
New Intake Software Training Course
Software products & price book
Bytes Document Solutions
2009
Project Management
Diploma
Shaw Academy
Currently
CAREER DETAILS
COMPANY NAME
Xerox – Bytes Document Solutions
EMPLOYMENT DATES
01 October 2007 – 30 September 2009
POSITION HELD
Filing Administrator
Filing contract documents
Cancellations of contracts
Customer returns
Customer service
Settlements of contracts
Reason for Leaving
Growth
COMPANY NAME
Xerox – Bytes Document Solutions
EMPLOYMENT DATES
01 October 2009 - 30 September 2015
POSITION HELD
Software Administrator
Vetting and checking of all Software pricing
Vetting and checking configuration of Software
Communicating with suppliers of purchases, invoices, licence keys and special pricing
Responsible for compiling supplier’s recons and constant updating it.
Maintaining and owning all annual licence fee renewals.
Creating Quotations for Direct and Indirect Channel.
Handling general queries pertaining to Software
Provide accurate pricing according to the Software price book.
Read and assess the full Service and Maintenance Contract from customers
Support direct and indirect sales in the Software area
Product knowledge and accuracy of information related to customer queries.
Provide general reports and figures relating to Software
Exhibit a proactive approach in attending to both internal & external customer problems and needs and avoidance of Customer dissatisfaction to display a total commitment in putting the Customer first.
Liaising with both local and international suppliers to negotiate special deal
Reason for Leaving
Growth
COMPANY NAME
Xerox – Bytes Document Solutions
EMPLOYMENT DATES
01 Oct 2015 – 28 June 2019
POSITION HELD
Contract Controller
Processing new contracts and activating
Processing of orders on Ariba and invoices
outsourcing
Solving of external & internal queries
Releasing of sales commission
Pre- contractual planning and best practices
Contract management terminology
Ensure all projects are done timeously & correct
Organising before awarding the contract: the process
Contract award and negotiation skills
Managing service level agreements
Creating quotes on the system and placing orders
Credit notes and invoicing
Recons
Phoning customers for meter readings
Updating meter readings on the system
Working closely with Billing department.
Computer Literacy & Software Basic knowledge
Internet
Microsoft Office
SAP
Oracle
Sales Tracker (CRM Program)
VIP
Word
Excel
Power Point
Evolve (Dealer Marketing tool)
ACT (Basic Knowledge)
ASTEA
Enterprise and Production Software:
Equitrac
Papercut
Pastel
Pharos
XMPie
Mphoto
YSoft (Internal Launch done)
REFERENCES
COMPANY
CONTACT PERSON
CONTACT NUMBER
XEROX – Bytes Document Solutions
Stella Themba - Contracts & Billing -Supervisor
Ephraim Mogotsi - Contracts & Billing – manager
Natalie Naidoo – Software Supervisor
PERSONAL LETTER OF MOTIVATION
I BELIEVE THAT, I HAVE A LOT TO OFFER YOUR DEPARTMENT, I AM DEPENDABLE, RELIABLE, TRUSTWORTHY AND EAGER TO LEARN.I AM CERTAIN THAT GIVEN THE OPPORTUNITY, I COULD PROVE TO BE A VALUABLE ASSET TO YOUR DEPARTMENT AND PLEDGE TO ALWAYS DO MY VERY BEST.I BELIEVE THAT EXPERIENCE IS A NECESSITY AND AN ESSENTIAL TOOL FOR ANY JOB AND I AM WILLING TO LEARN ALL THAT THE DEPARTMENT HAS TO OFFER. I AM A DETERMINED GO-GETTER.
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