Front Desk Sales
Resume:
Beatriz Sanchez
Service Provider
San Antonio, TX 78216
************@*****.***
Reliable and enthusiastic seeking to earn a part-time position in a team as passionate as I am to exceed your company's goals with 20 years experience in customer service and sales including the following attributes:
-Interpersonal Skills
-Verbal/Written Communications
-Customer Relationship Management
-Organizational Skills
-Numeracy
-Product Recommendation
-Flexibility
-Attentiveness
-Detail Oriented
-Efficiency
-Time Management
-Multi-Tasking
-Problem Solving
Work Experience
Owner/Stylist
Hair Studio B - San Antonio, TX
September 2016 to Present
-Manage all communications for scheduling, complaints and inquiries.
-Maintain a clean, organized and safe setting.
-Bookkeeping and record-keeping.
-Oversee all marketing.
-Handle all cash and credit card transactions.
-Order and purchase products, tools, furnishings and hospitality needs.
-Continue education for skills enhancement, new trends and product knowledge.
-Increase sales with up-grades, add-ons and product sales.
-Follow current TDLR rules and procedures.
-Housekeeping.
Master Stylist
Avalon Hair Design - San Antonio, TX
2008 to 2016
-Easily remedied difficult guest situations.
-Assisted owner in major decision making.
-Meticulously recorded client's history, processes and goals.
-Supported front desk responsibilities.
-Swiftly produced a substantial clientele.
-Maintained order in a fast-pace environment.
-Quickly achieved top producer tenure.
-Followed current TDLR rules and procedures.
-Increased ticket sales with add-ons, up-grades and product sales. Waitress
THE LION AND ROSE - San Antonio, TX
2010 to 2010
-Welcomed and seated guests.
-Provided prompt and friendly customer service.
-Took on bar waitress role when needed.
-Quickly learned and navigated POS system.
-Maintained and aided others for a clean and safe environment.
-Assisted in expediting and serving before/after scheduled shifts. Entry Level Hair Stylist
Hugo's - San Antonio, TX
2007 to 2008
-Shadowed Master Stylists
-Front Desk Coordination.
-Processed guests previous to appointment.
-Performed routine and timely walk-throughs.
-Checked-in with guests for needs.
-Relieved schedule with advancement in skill level.
-Increased tickets with add-ons, up-grades and product sales.
-Followed current TDLR rules and procedures.
Hair Stylist Assistant
Versi The Salon - San Antonio, TX
2006 to 2007
-Shadowed Master Stylist.
-Prepared Master Stylist's tools and workspace.
-Gopher to salon and guests.
-Processed guests for appointment.
-Supervised mentor's time management.
-Frequently fulfilled Front Desk role.
-Followed current TDLR rules and procedures.
-Visual merchandising.
Front Desk Receptionist/Administrative Assistant
Avalon Hair Designs - San Antonio, TX
2006 to 2006
-Handled all scheduling and confirmations.
-Assisted owner in decision making.
-Managed complaints.
-Updated clientele information.
-Housekeeping.
-Inventory.
-Visual merchandising.
-Aided stylists in hospitality.
-Visual merchandising.
Medical Records Clerk
Homecare Dimensions - San Antonio, TX
2001 to 2006
-Headed department.
-Quickly learned and complied to HIPAA privacy laws.
-Methodically filed ultra sensitive records.
-Custodian of all records checked out by personnel.
-Routinely reviewed records for errors.
-Accountable for all time sensitive doctor's signatures through mail, fax and personal delivery.
-Trained new employees.
Hostess
Applebee's - San Antonio, TX
1999 to 2000
-Welcomed and seated guests.
-Prepared and bussed tables.
-Timely walk-throughs.
-Aided in bar preparations.
-Maintained a clean and stocked bathroom.
-Ran dishwasher when restaurant experienced high volume.
-Made sure menus and silverware were clean and stocked.
-Frequently took on double-shifts.
-Expedited, supervised food line and served food.
-Obtained low wait times and high efficiency by assisting in all areas. Education
License in Cosmetology
Aveda Institute - San Antonio, TX
October 2005 to January 2006
High school or equivalent
Clark High School - San Antonio, TX
1996 to 1999
None
Lyndhurst High School - Lyndhurst, NJ
1995 to 1996
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