MARWA HAMZA EL SHERBINY
Address : **** ********* **, ***# *** HOUSTON TX, 77077
Phone : 201-***-****
Email : ***************@*******.***
Profile
As absolutely must meet individual with exceptional people skills and a knack to bring success and progress to any department or business, I am willing to learn new ideas while sharing my experience and strategies which will contribute the companies . overall success and goal achievements.
In my last position as a Brand Ambassador manager, I was responsible for the overall progress of the company as a whole:
- Customer Service and Training seminars for sales people and staff members on Client Relations
- As a top manager in our company, I increased exposure of our services to clients in New Jersey
- Recruited qualified staff for the development and present success
- Responsible for writing proposals, preparation and presentations for the proposals.
- Created a department which contributed to the overall gross profit of the company
Selected accomplishments
- Assist training
- Dale Carnegie motivational speaker / created workshop for personal and professional achievements
- Managed for a direct marketing company that is nationally known in the communications industry
QUALITIES
- Establishing business relationships
- Teamwork and support
- Exceptional customer service
- Motivational speaker
- Public speaking and presentations / Trilingual
- Excellent communication skills
- Conflict resolution and problem solving
- Proven track record of brand ambassador success
EXPERIENCE
July 2019 – June 2020
Worked / Owned Indoor Playground
- Create business plan, arrange financing, hiring staff and develop marketing strategies.
- Make plans and decorate rooms for events and birthdays.
- Make a good relationship with the customers.
- Take notes or any suggestions from customers and work on it.
- Solve any problem to achieve customers satisfaction.
January 2018 – April 2019
Prodigy / Encore Business Group: Brand Ambassador Manager
- Created a new department/product line within the company which increased company sales.
- Started as a quality control manager to than get promoted to a sales director.
- Trained Account Executive on costumer services to meet objectives and goal settings.
- Delegated responsibilities to staff and oversee other department’s goals/Sales Presentations.
- Developed strategies to increase customer service and relationship building.
June 2016 - December 2017
Credico Marketing: Core Leader/Account Executive
- Oversee companies operations and forecasted companies future progress and growth.
- Under my supervision, we were one of the leading Wholesale distributions Team in the U.S.
- Delegated and micromanaged staff to maintain professional services to existing and new accounts.
- Created workshops to enhance customer service/forecasted short and long term objectives for staff members.
May 2013 - January 2015
Notre Dame De Sion as Mathematic teacher for elementary
- Designed and implemented lesson plans that incorporated algebra, geometry and calculus.
- Assessed tests and reported and analyzed students results.
- Created interactive learning environment.
- Managed groups of up to 30 students and provided them with behavioral guideline.
- Encourage class discussion and maintained positive learning environment.
May 2011 – March 2013
“Faculty of Medicine” as Web Master and Quality Control
- Consult with the marketing team to create/develop the design of banner ads, email templates and new potential web content.
- Assist with updating information on our sites.
- Maintain/Update all seating charts, both static and interactive on the website.
- Build new pages for our web sites and landing pages.
- Execute all web based content updates.
August 2009 – January 2011
“Egypt Modern School EMS” as computer teacher at the British, American and National Departments, for grades starting from KG1 to High School
- Introduce students to effective computer skills including typing.
- Show students how computers tablets and phones can help learning.
- Monitor student performance grades and discipline.
- Developed and implemented effective computer-base curriculum.
- Assisted students in completing assignments and improving test scores.
- Taught students how to use wide range of computer equipment.
- Ensured computer-related material was fun and easily related to life skills.
- Gave students vital skills in typing internet usage and software applications.
January 2007 – June 2009
“International American School of Alexandria” as computer teacher for grades starting from KG1 to High School
- Created PowerPoint presentations used for lesson development.
- Provided instruction in mathematics and reading for students in grades 3-5.
- Prepared and taught the balance literacy curriculum in an elementary classroom.
- Trained students and staff in Microsoft Word, PowerPoint, Excel, Access and Publisher.
March 2005– June 2006
“Unilever Alexandria” as sales representative at Sipah Project.
- Regularly exceed target sales goals.
- Perform comprehensive market research on product and local business.
- Answered customers’ questions regarding product.
COMPUTER SKILLS
Excellent Internet skills
Microsoft Office
AutoCAD 2D,3D
Adobe Photoshop
LANGUAGES
Arabic : Mother tongue
English : Excellent spoken and written
French : Good spoken and written
EDUCATION & CERTIFICATES
French High School Graduation "Notre Dame De Sion" 2000
Bachelor of Architecture Engineering at Arab Academy For Science and Technology and Maritime Transport” 2005