CURRICULUM VITAE

SHWETA VINCHURKAR

*/***, ***** ******,

Opposite Amrut Aangan Phase 1,

Old Mumbai Pune Road,

Parsik Nagar, Kalwa (West),

Thane - 400605

E-mail:adhseg@r.postjobfree.com

Tel: 91-842*******

Objective

“To obtain a responsible position in an organization which would give me an opportunity to work in a challenging work environment and advance my talent to the fullest potential while utilizing my knowledge and past experience.”

Experience:

Shree Krushna Travels (May 2019 - Till Date) Travel ticketing Agent Synopsis and Responsibility

● The job involved Issuance of Air Bookings, Bus Bookings, Car Bookings Online.

● Co-ordinating with the customer and negotiating with the airlines for the best price.

● Devising and suggesting best package to the customer to ensure value for money.

● Cancellations & Re-issuance of Air Tickets.

Suryoday tours & travels (Jan 2011– May 2012) Travel ticketing Agent Synopsis and Responsibility

● The job involved Issuance of Air Bookings on Abacus CRS.

● Co-ordinating with the customer and negotiating with the airlines for the best price.

● Devising and suggesting best package to the customer to ensure value for money.

● Cancellations & Re-issuance of Air Tickets.

Glory tours & travels ( Aug 2010 – Jan 2011) Travel ticketing Agent Synopsis and Responsibility

● The job involved handling Air Bookings creating PNR on Amadeus CRS.

● Handling bus bookings, Car Bookings, Railway Bookings on IRCTC.

● Cancellations of Air Tickets, Rail Tickets.

● Handling Passport Issuance, Forex Exchange.

● Handling Back office job which includes updating car rental details in Ms Excel Sheet. EZEEGO1 (May 2009 – May 2010) Travel ticketing Agent Synopsis and Responsibility

● The job involves handling Air Bookings.

● Assisting passengers for VISA application.

● Assisting with INTERNATIONAL TOUR PACKAGES.

● Handling bus bookings.

S K Tours & Travels ( Feb 2008 – May 2009) Travel Agent Synopsis and Responsibility

● The job involved handling various International Tour Packages.

● Issuing of Passports, Visas, Travel Policies for Tour Passengers.

● Handling Railway, Hotel Bookings, Air Bookings.

● Coordinating with the customer over phone and negotiating for best deals. Singapore Airlines (Aug 2007 – Feb 2008) Traffic Assistant Synopsis and Responsibility

● The job involves handling various airline customer services during flight boarding at the airport.

● Facilitate the Check-in of baggage of the passengers which involves verifying the Passport, VISA and other documents, checking that the baggage weight is within the limits for that flight, data entry into the system.

● Passport verification and tearing stubs at boarding gate and taking a count of the same to verify the total on-board count.

● Making flight announcements at boarding gate.

● Post flight work like checking the DOCA forms for passengers on US flight.

● Escorting the transit passengers to Direct Transit (DT).

● Completing the immigration check and customs clearance of Under Minor Passengers (UNM) and escorting them to their guardians.

● Preparing the Property Irregularity report (PIR), AOC report, Damaged Property Report (DPR) of mishandled baggage of the passengers manual report as well as system data entry of the same, taking Import General Manifest [IGM].

● Informing other airlines by Telex to ensure smooth transit of the passengers taking connecting flights of other airlines.

● Matching coupons at Service Control & printing papers to handover to In Flight Supervisor [IFS]

& taking Export General Manifest [EGM].

● Pre flight work like preparing passenger manifest, meal loads, checking proper arrival documents like Property Irregularity Report [PIR] book, Damage Property Report [DPR] book, Aircraft Release Certificate [ARC], sufficient AOC’s, etc. Education

EXAM INSTITUTE YEAR OF PASSING PERCENTAGE

Teacher Training

Course

The Tree House May 2014 50

T.Y.B.A. Mumbai University OCTOBER 2009 50

Diploma Indian Aviation Academy,

Andheri, Mumbai.

NOV 2006

H.S.C.(XII) S.N.D.T Women’s College,Matunga JUNE 2002 46 S.S.C.(X) The S. K. Patil English Medium

School

JUNE 2000 50.66

Training

● 1 month practical training for HAJ facilitation with Air India. Skills and Strengths

● MS-Office Word, Excel, PowerPoint.

● Ability to work effectively in a team, willingness to gain and share knowledge.

● Ability to master new roles quickly and flexibility to adapt to a challenging work-environment.

● Effective Communication skills and passenger interaction.

● I have always been a zealous and quick learner with a constant determination to master the processes followed in the passenger aviation industry.

Hobbies

● Listening to music.

● Taking tuition for kids up to class II.

Personal Details

Date of Birth 20-Jul-1984

Passport No F9109309

Marital Status Married

Languages known

English,Hindi,Marathi,

Gujarati

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