October **, ****

Dear Hiring Manager,

I am writing about my interest in the available healthcare industry Project Manager position in Austin, TX. My credentials as a PMP® certified project manager, in-the-field experience in team leadership make me an ideal candidate for this position. A successful product manager will engage with stakeholders and be a servant leader that exhibits the emotional intelligence to empower a team past pain points to build the best products. Below are examples of how my abilities align with this position:

Your Needs My Experience & Abilities

A certified PMP® that facilitates projects in adherence to the Agile Manifesto.

An Agile Practitioner with a holistic approach to project management, particularly in SCRUM and Kanban processes that allow teams to be adaptive to complex problems to the Incremental Life Cycle.

Iterative integration techniques that performs work in the near term in great detail with future planned work at higher level planning.

Strategic planning of providing deliverables to customers to get immediate return on investment while planning future added value in parallel.

Serve as the “voice of the customer” through concise active listening skills that eliminate ambiguity and keep projects on scope.

Prioritize client stories with product backlogs and incorporate Lean principles that focuses scope to best enhance the customer experience while optimizing ROI to company resources used.

Collaborate intensively with internal and external stakeholders and be the product owner that facilitates organizational change.

Provide leadership, vision, and motivation by removing roadblocks, coaching, and inspiring the team members to do their best work while ensuring lines of accountability.

Utilize project management information software (PMIS) to manage workflows, track, archive information and report progress to key managers.

Working knowledge of Jira, Confluence, Salesforce.com, and Lucidcharts that organizes projects, assigns tasks, and create visual representation with reporting and dashboards.

Refine products with UI and UX simplification by Design Thinking to grow conversion rates while also evangelizing benefits to high profile clientele.

Enhance and streamline products to amplify end user experiences, increasing customer satisfaction and leading to contract renewals.

A successful Project Manger understands that numbers do not lead, they follow. While competitive in spirit, my customers come to know me as one with integrity and can be trusted to find the right solution to give satisfaction their needs. My success has come from understanding that listening is an active trait, not a passive skill. This is a belief I will continue to leverage after joining the team.

I would welcome the chance to speak to you about this position and challenges it faces. I’m attaching my resume for your review and would welcome the opportunity to speak with you further about the role. I can be reached at 512-***-**** to further discussions.

Thank you,

Josh Thompson PMP®, MBA Candidate

Joshua Thompson, PMP®, MBA Candidate

512-***-**** - adhsck@r.postjobfree.com - linkedin.com/in/josh-thompson-27027319

Project Manager

Certified PMP® with over $25M in combined deliverables as project, portfolio and program management. Effective in collaborating with stakeholders to fully understand scope and create plans that deliver expected results. An organized problem solver with great communication and interpersonal team skills. An enthusiastic leader that empowers team members past challenges and keep complex projects on budget, on time, and on scope.

PMP® Certification - PMI

Agile – SCRUM - Kanban

UI – UX – Design Thinking

Stakeholder Engagement

A/B Testing – Google Optimize

Integration Processes

Scope Management

Monitoring & Change Controls

Continuous Improvements

Customer Journeys – Road Maps

Cross-Functional Groups

Product Backlogs –Stories

HR - Team Development

Meetings - Presentations

Jira, Confluence, Salesforce CFM

Career Highlights

T&W, LLC., – Oklahoma City, OK

Director, Business Development – Project Manager - Marketing (2018-2020)

Directed a project manager role in a start-up marketing initiative. Identified vertical markets, executed project plans utilizing traditional/agile hybrid methods that supported ground floor B2B and SLED sales initiatives. Collaborated intensely with industry peers and promoted brand identity with product rollouts, positioning and forging of strategic alliances.

oCaptured market gains of $9M in consultative B2B enterprise and SLED government projects in 2019.

oConducted demonstrations at trade shows and conferences with mastery understanding as a SME.

oDelivered impactful public presentations with technical information to large C-Level audiences.

oDemonstrated expert level of understanding of government contracts and RFP’s, working with purchasing co-operatives, and how to navigate the murky waters of federal procurement process.

Southern Tire Mart, LLC., Austin, TX,

Senior Portfolio Manager (2015-2018)

Promoted to Sr. Portfolio overseeing B2B sales in a competitive CENTEX region. Effective as a Subject Matter Expert of technical data to strengthen customer loyalty with astute enterprise portfolio management and converting prospects into buying customers.

oExhibited a successful track record with $8.2M in revenues between 2015-2018.

oManaged enterprise accounts portfolio that included AISD, Sysco Foods, Coca Cola, UPS, PacLease, US Foods, Martin Marietta, Texas Gas Service, and Holt Caterpillar among others.

oDesigned creative proposal templates that landed new accounts, tailored to specific industries and shared with colleagues to integrate into their portfolio initiatives.

oSuccessful in start-up situation with recognition for sales excellence in 2016, 2017.

Program Manager - Service (2011-2015)

Guided team as servant leader supporting overall company objectives while engaging multiple stakeholders to see contracted projects close to satisfactory deliverables. A problem-solver that collaborated with internal and external stakeholders and managed projects in a coordinated manner to achieve strategic objectives.

oGenerated $6M in combined revenues annually in critical role as program manager with a large team.

oDesigned training programs that allowed continuous improvement and hastened new hire onboarding.

oReduced risk with quality control efforts that introduced included checklists, developed a work proofing system that slashed mistakes, devised audits and regular meetings to address issues.

oOptimized efficiency by 100% with Lean principles that maintained quality and eliminated rework.

Education, Certifications

MBA Candidate – Baylor University – Current – Exp. Spring 2022

PMP® Certification – PMI – Expires Oct 2023

B. A., Criminal Justice, Emphasis in Law, University of Texas at San Antonio (San Antonio, TX) - 2002

CPM – Certified Project Manager – Cornell University – 2020

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