David J. Ouellette

Wakefield, MA *****

617-***-****

adhscd@r.postjobfree.com

linkedin.com/in/ouelletted45

Extensive experience working with customers on consulting, designing servers, storage, and virtualized systems for customer requirements. Interaction with customers regarding customer satisfaction, understanding of needs for short and long-term solutions. Created technical and training documentation, provided training for resellers, created reports for data analysis. Certified in Microsoft Azure. Worked on document and deployment project for Microsoft Azure Stack.

• System Configurations • Document Creation • Customer Training

• Pre-sales Engineering • Sales Presentations • Business to Business Sales

• Cloud computing • Consultative Selling • Data Analytics

• Quoting and Pricing • Forecasting • Trend Analysis

TECHNICAL SKILLS

Fujitsu (Eternus), Equallogic and EMC Storage, Microsoft Azure Cloud Solution Configuration, VMWare, Dell, HP, Fujitsu, Nutanix, Visio, Microsoft Word, Excel, PowerPoint, Visio, Data Center Design & Planning, technical communications with accounts

PROFESSIONAL EXPERIENCE

Fujitsu North America, Sunnyvale CA January 2012 – April 2020

Systems Engineer, Quotation Specialist, and Data Analyst

Configured and designed servers, storage, and virtualized systems for customer data center within tight deadlines, resulting in customers and resellers getting timely quotes for purchase against competitive quotes.

Advised the sales team through the sales cycle and configuration, resulting in the sales team making the most accurate and cost-effective recommendations to customers. Advised sales team on discounting and product margin options for effective competitive pricing

Worked with resellers, distributors, and end-users on IT solutions, helping them understand products and create end-user solutions

Assigned to a particular project, learning newer technologies such as Microsoft Azure. Supported Pre-Sales team on configurations with technical documentation and explanations for Azure Stack solution

Generate and submit bi-weekly reports to business leaders on sales trends, customer activity, and product performance, which supports high-level decision making.

Created training documentation using Visio, Word, Excel, and other tools

Performed training for resellers and in-house personnel on Fujitsu sales applications

Facilitated weekly meetings extended international teams to discuss specific configurations, managed troubleshooting, and volume of workload, resulting in continuous analysis of the team’s effectiveness

Brightstar Home Care, Wakefield MA January 2010 - July 2011

Owner

Left IT for a while to care for people

Launched a franchise healthcare business that provided care to the elderly and hospice patients in their homes.

Successfully cared for people in need.

Grew clientele through cold-calling, networking, and building community partnerships

Managed and dispatched a lead nurse and several home health aides.

Managed and analyzed data, payroll, and expenses

Used SQL and ERP tools for database inquiries and client management

Sold business after 18 months of successful operation to return to the IT industry

ADDITIONAL EXPERIENCE

Dell Computer Corporation, Round Rock TX

Systems Consultant

Designed IT solutions and services from Dell’s portfolio, including Equallogic, EMC VMWare, and Dell blade products. Met or exceeded assigned quota 9 of 11 quarters. Supported sales relations with clients. Worked extensively with “SalesForce” CRM system for customer requirements and tracking

Compaq/HP/ Digital Equipment Corporation, Houston TX

Solutions Architect

Assessed customer’s data center requirements and presented HP’s Enterprise Technology solutions, servers, storage, desktop, and management software. Supported a major rollout for USPS servers Successfully supported major clients in desktop and server configurations

EDUCATION

The University of Massachusetts at Lowell

Bachelor of Science, Management Information Systems

CERTIFICATIONS

Microsoft Azure Fundamentals Exam.

Microsoft Azure Administrator Exam.

VMWare as a VTSP in ESX 4.0 “Vsphere,” Dell

Equallogic Storage, Fujitsu Hyper-Converged Infrastructure, Azure DevOps, Nutanix

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