Sales Executive Manufacturing Engineer

Ashok Sivakumar

Phone: +91-999*******

Email: adhs8i@r.postjobfree.com

LinkedIN: Ashok Sivakumar

OBJECTIVE Serve the organization with constant spirit, motivation, while also taking up interesting and innovative tasks that places my career in the path of growth in the organization.

WORK

EXPERIENCE

01/2019 – Still working

Manufacturing Engineer, Automotive Robotics India Pvt Ltd, Chennai.

Responsibilities:

• Experience for CAD Analysis in Digital Pre-Assembly

(DPA5). the CAD availability, CAD maturity, Part

Alignment, Design Position, Virtual Analysis for CAD in FORD.

• Experience in process planning of Assembly sequence for various CAT (Caterpillar) Machine.

• Creation of MBOM (Manufacturing Bill of Material) in VPPA (virtual process planning for Assembly) from

EBOM.

• Responsible for process planning, Torque Audit, Creation of visual aids for NPI models.

• Responsible for creation the virtual build and tracking the operation feasibility in Team Centre and to assign Torque for the required parts based on CAT standard.

• Plan and prepare new assembly sequence for a new product by analysing and referring suitable existing documentation and updating the sequence.

• Reachability, Accessibility, Visibility and safety of the operator with the parts of product when working on specific station in the Facility (Vis-Jack).

• Plant Maintenance module consists of key activities to include inspection, notifications, corrective and

preventive maintenance, repairs, and other measures to maintain an ideal technical system

• A Process Failure Mode Effects Analysis (PFMEA) is a structured analytical tool used by an organization, business unit, or cross-functional team to identify and evaluate the potential failures of a process

06/2018 – 12/2018

Service Advisor, FPL Automobile Pvt ltd, Chennai.

Responsibilities:

• Suggested add-on services that would be helpful to customers and improve bottom line.

• Escalated incidents to next level to remain compliant with company's standards and procedures.

• Calculated correct order totals, updated accounts and maintained detailed records for inventory management.

• Conferred with customers about concerns with products or services to resolve problems and drive sales.

• Fielded customer questions regarding available

merchandise, sales, current prices and upcoming

company changes.

• Maintained accurate and current customer account data with manual forms processing and digital information updates.

• Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.

08/2015 – 05/2018

Service Advisor, Khivraj Motors Pvt ltd, Chennai.

Responsibilities:

• Pleasantly greeted customers and asked open-ended questions to better determine needs.

• Suggested add-on services that would be helpful to customers and improve bottom line.

• Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction 95%.

• Provided basic technical support for clients on wide range of Maruti Suzuki company products.

• Applied highly effective selling skills while properly engaging and presenting solutions to customers.

• Resolved associate, tool and service delivery issues revealed by statistical reports.

EDUCATION

2012 - 2015

Bachelor of Technology of Mechanical Engineering,

Dhanalakshmi Collage of Engineering

2009 - 2012

Certified as Diploma Mechanical Engineering, M S P V L Polytechnic Collage of Engineering

ADDITIONAL

SKILLS

Microsoft Office package: Microsoft Word, Excel, Power point. Software: PLM (Product lifecycle management) & Vismockup. Design Software: Auto CAD, CATIA V5, Pro-E.

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