Customer Service Representative

SHAWN FERGUSON e: *************@*****.***

***** ****** **.

Victorville, CA 92395

Cell: 323-***-****

OPENING STATEMENT

To accomplish a demanding career in the customer service industry, which challenges my intellectual abilities. While offering opportunities for promotion, "stability". COMPETENCIES

Adaptable

Detail Oriented

Diligent

Innovative

Proficient

Precise

PROFICIENCIES

Administrative Assistance

Accounting (General Ledger & Journal Entry Transactions)

Corporate Billing & Invoicing

Corporate Scheduling

Customer Communications

QUALIFICATIONS

Aspirations & Strengths

As a potential candidate, my contribution to your company will be proficiency, diligence, innovation and adaptability. Confidently, I believe my perseverance; will be beneficial for the position I am pursuing within your company. Nevertheless, my diligent work experience has been in the industry of customer service; consecutively. On my behalf, hopefully my qualifications will inspire your company in pursuit of hiring me; as a new associate.

WORK EXPERIENCE

Customer Service Representative

LAMP PLUS, Upland, CA JUL. 2019 to SEP. 2019

Customer Service

Product Exhibit Service

Product Assembly Service

C.S.R. (Customer Service Representative), Temporary MILLION AIR VICTORVILLE, Victorville, CA JUL. 2020 to AUG. 2020

Customer Communications

Corporate Billing & Invoicing

Corporate Scheduling (Making Reservations)

Customer Service Agent, Contractual

AIR SERV CORPORATION,(Los Angeles International Airport), Los Angeles, CA

AUG. 2016 to APR. 2017

Customer Communications

In Crowd Management

Assisted TSA (Transported Security Administration Department); with security Baggage Handler/Ramp Agent, Contractual

SWISSPORT CARGO SERVICES, (Los Angeles International Airport), Los Angeles, CA

APR. 2016 to AUG. 2016

Aircraft Marshalling

Cargoed Baggages (Loaded/Unloaded)

Transportation Services (LAX's Passenger's Baggages) Merchandise Specialist, Seasonal

MACY'S, Canoga Park, CA OCT. 2015 to JAN. 2016

Customer Service ( In-Store & On-Line; The Internet )

Advertised Store Merchandise (Displayed)

Product Inventory (Stocked Merchandise)

VOLUNTEER WORK EXPERIENCE

Media Crew/Cameraman

EVER INCREASING FAITH MINISTRIES, Los Angeles, CA

JUN. 2008 to JUL. 2019

Director

Assistant Director

Technical Director

Cameraman

Gaffer

Office Support

CEDARS-SINAI MEDICAL CENTER, Beverly Hills, CA

APR. 2008 to FEB. 2009

General ledgering & Journal Entry (For Accounts Receivable & Payable)

Document Filing (For Accounting & Volunteer Services Departments)

Document Printing & Scanning (For Accounting Department) EDUCATIONAL BACKGROUND

Associate of Arts, Business Administration

LOS ANGELES CITY COLLEGE, Los Angeles, CA

Degree Pending Upon Completion

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