Customer service

Location:

Posted:

November 13, 2020

Rashaad Goolsby

EDUCATION

Portland State University Portland, OR August 2018 – June 2020 Bachelor of Science in Criminology & Criminal Justice

• GPA: 3.0/4.0

• Activities: Men’s Basketball (2018-2020), Taylor Made Prep Mentorship Program (2018-2020)

• Relevant Coursework: Public Speaking and Rhetorical Analysis, Communication and Leadership, Criminal Law & Legal Reasoning, Crime Analysis

Phoenix Community College Phoenix, AZ August 2016 – June 2018 Associates in Arts

• Activities: Men’s Basketball (2016-2018)

• Awards: All-American Men’s Basketball Award

EXPERIENCE

Microchip Technology Phoenix, AZ October 2020—Present Production Specialist

• Operates complex equipment needed for Wafer Fabrication

• Assists in maintaining sanitary service areas

• Works in a team-oriented environment

BoyStrength Portland, OR March 2020 – June 2020

Administrative Intern

• Educated young men on effective ways to express emotions and prevent violence

• Designed marketing materials and updated social media content to align with current events and goals

• Collaborated with executives to brainstorm advertising strategies Amazon Phoenix, AZ April 2020 – June 2020

Courier and Driver

• Transported shipments to residential neighborhoods and businesses

• Recorded detailed delivery information

• Maintained communication with managers on job duties and progress Big 5 Phoenix, AZ March 2017- August 2017

Sales Associate

• Assisted management in day to day tasks and retail

• Provided exceptional customer service to all patrons

• Helped train new staff members

LEADERSHIP & COMMUNITY INVOLVEMENT

Mentor, Taylor Made Prep 2018 – 2020

Volunteer, Barret Perry Basketball Camp 2018-2020

SKILLS

Computer: Thorough knowledge of Microsoft Word, Excel, Access, PowerPoint