Scrum Project

Jude Kam Ngha

TEL: 612-***-****

EMAIL: *******@*****.***

Objective

To develop a sustainable career which will allow me, use my current expertise and knowledge to benefit my employer in achieving organizational goals.

Professional Summary

A dynamic, result-oriented IT Professional with more than 8 years of experience in Telecom and banking domains; demonstrated expertise in the areas of Agile software development, Agile coaching, Project management, Service delivery and Release management.

Professional scrum master (PSM 1) certified through scrum.org

Very good knowledge of the Scrum Guide and Agile methodologies, having executed multiple SDLC projects with scrum and other agile frameworks

Accomplished servant-leader capable of delivering large-scale software development projects by effectively collaborating, facilitating, leading and mentoring high performance scrum teams.

A servant-leader with excellent problem solving, conflict-resolution, analytical, communication and interpersonal skills.

Particularly interested in delivering the highest quality software products on time using Agile software development techniques like scrum. Excellent at coaching teams about scrum values and principles.

Strengths and Personal skills

Project management

Agile scrum

SAFe

Kanban

Conflict resolution

Agile coaching

Team building

Software projects (IT Strategy & Implementation)

Story estimation

Project risk management

Quality Management

Data analysis

Agile Project Management

Online Conferencing (WebEx, Skype for Business)

PM Tools: Rally, Jira, Confluence, Slack, TFS

MS Office; Excel, Access, PowerPoint, MS Project

Work History& Experience

SCRUM MASTER

Lowe’s Company Inc. Nov 2018 – Present

Guided the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.

Was responsible for end-to-end management and delivery of a material change for a project of high complexity across multiple departments within a single business unit and end-to-end integration of various work streams in order to deliver the intended project solution.

Managed Project Scope.

Worked on enterprise level efforts involving data sourcing, aggregation, analysis and reported with outputs to Leadership.

Assessed the Scrum Maturity of the team and organization and coached the team to higher levels of maturity, at a pace that was sustainable and comfortable for the team and organization

Directed and enhanced organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.

Provided subject matter expertise to team members and applicable internal/external stakeholders on complex assignments/projects

Provided direction on complex assignments, projects, and/or initiatives to build and enhance the capability.

Mentored, Coordinated and coached Scrum Teams to Instill Agile Values and Principles.

Tracked and communicated teams progress as well as Sprint release progress. Also facilitated team’s Self organization and growth

Lead multiple high performing Scrum teams facilitating progress toward delivery goals using agile practices and coordinate information with other non-scrum teams involved in the project.

Supported and educated the Product Owner, especially with respect to grooming and maintaining the product backlog.

Provided all support to the team using a servant leadership style whenever possible, and lead by example.

SCRUM MASTER Nov 2016- Oct 2018

Bell Bank - Phoenix, AZ

Scheduled and facilitate sprint planning, daily standup calls, sprint review and sprint retrospectives for 2 engineering teams

Coached and mentored other Scrum Masters, Product Owners and Developers with regards to the application of Agile practices

Proactively identified conflict and issues with team members and other business managers, and found ways to resolve this conflict/issue so the my teams remained focus on delivering on committed work

Closely collaborated with project members to identify and quickly address problems

Helped product owners maintain the product backlog in a way that ensures the needed work is well understood so the team can continually make forward progress

Provided extensive guidance to highly performing engineering teams on how to use implement and use scrum processes correctly

Provided status reports to business stakeholders, program managers, on new enhancements to the work product, making sure it aligned to the stakeholders and customers’ needs

Assisted in transforming the team from the waterfall-style of Managing Projects to Agile.

Tracked project metrics to judge project progress while managing risks and impediments, stakeholder communication plans, vendors, and other outsourced resources

Helped Increased collaboration amongst team members so they can be self-organizing and self-managing themselves. ensuring the team is maximizing its capacity and delivering valuable increments every 2 weeks

Directed and created onsite agile training workshops for business stakeholders and engineering teams

AGILE CONSULTANT (SCRUM MASTER) Sept 2014- Oct 2016

Santa Fe Recovery Center NM

Coordinated daily stand ups, sprint planning and all other scrum ceremonies (backlog grooming, sprint reviews, retrospectives, release planning, bug triage meetings, product discovery sessions,)

Proactively managed sprint-level risks, inter-team dependencies issues and assumptions, ensuring they were identified, mitigated or escalated when necessary

Worked effectively with product management and team members to clarify project needs and plan delivery of major product changes and future versions of the product

Developed and followed agile project management plan (Agile Ceremonies). Facilitated build requirements log (product backlog) with cost estimates and priority

Ensured all agile concepts and principles were adhered to by scrum team and business stakeholders

Worked with other scrum masters to Coordinate and synchronize project plans, activities, and dependencies of parallel projects, making sure work was continuously in sync

Implemented company policies, technical procedures and standards for preserving the integrity and security of data and reports

Fostered a climate of collaboration between the teams, client executives and delivery managers

SCRUM MASTER

Viettel – Cameroon S.A (NEXTTEL) Aug 2011 – Aug 2014

Facilitated Scrum ceremonies; Iteration planning, Daily scrum, Iteration review, Iteration retrospective

Directed and enhanced organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.

Lead multiple high performing Scrum teams facilitating progress toward delivery goals using agile practices and coordinate information with other non-scrum teams involved in the project.

Worked with Product Owner to groom backlog and plan releases

Removed roadblocks for successful iterations, which led to the transition of releases on time

Participated in the Scrum Master Community and encouraged cross-team sharing of agile and scrum practices.

Worked with Product Owners to prioritized and groomed Product Backlog

Tracked daily progress using Burn down Chart metrics

Education and Certifications

MBA (Masters in Business Administration) with specialization in Project Management Design and Implementation Catholic University (CATUC-Cameroon).

Bachelor’s of Science (BSc.): Computer Sciences & Information Technologies.

Professional Scrum Master 1(PSM1)

Certified SAFe Advanced Scrum Master (SASM) – SAFe 5

Certified Scrum Master (CSM)

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