Kristal Joyner
*** ********** ** • Nashville, TN 37221 • **********@*****.*** • 931-***-****
SKILLS AND TECHNICAL PROFICIENCIES
• Microsoft Word
• Excel
• PowerPoint
• Recruiting
• ATS
• Scheduling
• Listening skills
• Written communication
• Management
EDUCATION
Middle Tennessee State University Murfreesboro, TN
Bachelor of Science in Public Relations May 2018
Minor in Communications
WORK EXPERIENCE Nashville, TN
Travel nurse recruiter Feb 2020 to April 2020
Manage candidate experience by being initial contact, moving candidates through prescreening, interviews and maintaining recruitment relationship.
Found candidate from various recruiting sources including company ATS and social media( LinkedIn,Facebook,Indeed)
Calculate pay packages for nurse positions including travel and per diem costs
Submitted all required documents to onboarding department and kept candidate up to date on hiring process
Aramark
Accelerate to Leadership Trainee Nashville, TN
July 2019 to Feb 2020
Oversees day to day operations of food preparation, coordination, and for small university cafeteria.
Orders, schedules, and receives food and beverage deliveries that match year to date and weekly sale goals.
Schedule staff hours and designate duties. Solve customer issues and complaints and fast demonstrating great customer service.
Perform food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
Benefits Specialist
Empyrean Benefits Solutions La Vergne, TN
May 2019 to July 2019
Answered calls efficiently and with great customer service while completing tasks such as enrollment and changes to health care coverage.
Became knowledge of ten different companies' health care and benefits coverage to assist employees in choosing and changing benefit plans.
Documented all communication on each call while multitasking with three different computer screens.
T-ROC Murfreesboro, TN
Mobile Sales Associate January 2018-May 2019
Guided customers with selecting both contract and prepaid phones
Engaged customers with interpersonal skills and transitioned them into wireless sales
Met and exceeded all assigned sales and performance goals
Acquired knowledge and understanding of multiple wireless companies
Collectivus Murfreesboro, TN
PR Director January 2017– January 2018
Manage and create content for all social media accounts, including Facebook, Twitter, and Instagram
Planned and executed successful spoken word event that raised money for the next event
Recruited talent for future events
Compose emails and thank you notes for all customers and sponsors
Panda Express Murfreesboro, TN
PIC (Person in charge) August 2017-July 2018
Promoted to PIC within 6 months of exceeding performance expectations as Front Counter Help
Directly supervised, evaluated and supported a team of 8 staff members
Sat in during interviews and gave input for new hires. Trained new hires and gave performance review
Reported daily cash sales and safe count at the beginning and end of each shift
AFFILIATIONS
Associate producer for radio show We R Next
Published three articles in an online music magazine The Noisemag
Interned for 88.3 WMTS
MT1O News