Sales Office

LATEEFAH MURRAY

Phoenix, Arizona

adhs4e@r.postjobfree.com 201-***-****

EDUCATION

Berkeley College, Paramus, NJ Graduated: December 2017

Fashion Merchandising Management

EXPERIENCE

SHOE-INN, Englewood NJ February 2020- November 2020

Office Manager/Retail Specialist

Communicates with all 8 retail locations.

Mange conference calls.

Daily reports of sales

Organize office operations and procedures

Provide support in troubleshooting and resolving customer issues and concerns.

Rent the Runway, Secaucus NJ

Customer Experience Associate July 2018- August 2019

Serving as a proud brand ambassador of Rent the Runway, constantly championing our core values to democratize fashion.

Maintain knowledge of all Rent the Runway product including fit, styles and inventory.

Responsible for assisting customers in finding styles that meet their individual style and event’s needs.

Consistently deliver personalized service while meeting quality and productivity goals.

Share customer feedback and information with other team members and leaders in order to continuously improve and evolve the customer experience.

Eileen Fisher, New York, NYC April 2018 – June 2018 Freelance Merchandising Sample Assistant

Responsible for all sample management and organization of the sample library

Support the design merchandising and sales team with all day to day responsibilities

Prepared collection by checking in, steaming and rigging for showroom and sales needs

Assisting with all day to day showroom and office responsibilities

Worked cross functionally with all internal teams

Mamiye Brothers-Wallflower Denim & Sales, New York, NYC August 2017-December 2017 Showroom & Sales Intern

Provided administrative support for the sales and design team.

Picked up samples and managed the tracking and organizing of samples.

Collaborated with web, multimedia, and art design staff to create multimedia web sites that represent brand and company visual standards.

Worked cross-functionally with teams of photographers, fashion coordinators, directors, producers, stylists, make-up artists, models, and clients to produce desired looks, and to finish photo shoots with tight deadlines.

MILKANDHONEYBABIES, Englewood, NJ September 2015 – December 2017 Key Holder/Visual Merchant

Dressed mannequins for displays and took photographs of displays and signage.

Responsible for opening and closing the store.

Issued receipts, refunds, credits, or change due to customers and processed returns and exchanges.

Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

JCREW, Paramus, NJ June 2011 –June2015

Visual Merchant

Placed prices or descriptive signs on backdrops, fixtures, merchandise, or floor.

Developed ideas or planed for merchandise displays or window decorations.

Consulted with advertising or sales staff to determine type of merchandise to be featured and time and place for each display.

Described merchandise and explain used, operation, and care of merchandise to customers.

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