Customer Care Industrial Training

SREEJITH S NAIR

KERALA

INDIA

Contact Number : +91-892*******

: +91-956*******

Contact Mail ID : **************@*****.***

OBJECTIVE:

Looking for a position in a Hotel/Club that incorporates strong interpersonal skills when fulfilling a number of customer care tasks, addressing a wide range of needs, issues and complaints with efficiency and ease.

PROFESSIONAL EXPERIENCE :

INDUSTRIAL TRAINING EXPERIENCE :

VIVANTA BY TAJ – MALABAR, KOCHI

ON JOB TRAINING :

FLORA AIRPORT HOTEL, KOCHI, KERALA

OUTDOOR TRAINING EXPERIENCE :

SRM HOTEL, Chennai, Tamilnadu, India

THE ITC GRAND CHOLA, Chennai, Tamilnadu, India

KEY SKILLS:

Strong customer service.

Self motivation and ability to take the initiative.

Working under pressure.

Quick learner.

Excellent telephone manner.

ACADEMIC QUALIFICATIONS:

Discipline

Institution

Year of passing

Percentage

Bsc . Hospitality & Hotel Administration ( NCHMCT )

SRM University, Kattankulathur,

Tamil Nadu, India

2019

6.3CGPA

Higher Secondary Education (Commerce)

Vyasa Vidya Peethom, Palakkad,

Kerala, India

2015

58.0%

SSLC

Kendriya Vidyalaya, Palakkad,

Kerala, India

2013

68.7%

COMPUTER PROFICIENCY

Photoshop

Programming Languages C & C++

MS-Office

Java

PERSONAL VITAE:

Date of Birth : 09-10-1997

Marital Status : Single

Nationality : India

Languages known : English, Malayalam, Tamil & Hindi.

Permanent Address : ‘Rhythm’, D13-B, Venkateshapuram Colony,

Puthur, Palakkad,

Kerala, India - 678001

Emergency Contact : 889*******

Department Opted : Food and Beverage Service

DECLARATION:

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

SREEJITH S NAIR

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