Instructional Designer, Trainer, Registered Dietitian
Resume:
Bailey Hinkle, MA, RD, LD/N
https://www.linkedin.com/in/baileyhinkle/
adhrze@r.postjobfree.com
Education
Master of Art in Instructional Design and Technology (2016) University of Central Florida (Orlando, FL)
Bachelor of Science in Food and Nutrition (2011)
Youngstown State University (Youngstown, Ohio)
Work Experience
Senior Project Manager (October 2019- April 2020)
Ettain Group/Leidos Health (Orlando, FL)
● Managed point-of-sale application upgrades and migration from on-premise to cloud-based environment for retail locations across seven facilities
● Remotely managed upgrade of CBORD patient nutrition applications, transition to NetMenu web-based application, and Enterprise Transaction Manager to support standardization and efficiency
● Documented and communicated project details using Microsoft Teams, OneNote, Outlook, Excel, and Project Online
Training Analyst, Clinical Information Systems (May 2019- October 2019) AdventHealth, Information Technology (Altamonte Springs, FL)
● Prepared training materials and provided education for clinicians on new applications and functionality
● Conducted train-the-trainer, super-user, upgrade and other training
● Guided application team with design, build, and testing of clinical application components
● Developed and maintained system process documentation and outlined process steps
● Collaborated with hospital leadership, physicians, clinicians, end users, vendors and associates to develop and deploy electronic applications and new functionality
● Applied change management methodologies to implement and sustain use of Microsoft Teams and OneDrive among training team to improve organization and reduce email load
● Offered dietetic subject matter expertise and recommended customization of applications and processes for unique department scenarios
Clinical Project Manager (April 2015- April 2019)
AdventHealth Central Florida Division (previously Florida Hospital System), Nutritional Services (Orlando, FL)
● Implemented standardized patient menu for seven hospital campuses
● Reduced redundancy and inconsistency in foodservice database management via recommendation for CBORD Enterprise Transaction Manager adoption (migrated department from seven individually managed databases to a parent-child database environment with central administration)
● Created standardized recipe format and made standardized recipes available to kitchen staff
● Standardized definitions and associated settings for physician-ordered diet restrictions to contribute to a standard patient experience and compliance with nutrition-related regulatory requirements
● Created interface map to communicate relationship between Cerner EHR nutrition orders/allergies and corresponding CBORD data to nursing, dietitians, diet office employees, servers, and foodservice leaders
● Improved communication, collaboration, and documentation via implementation of Microsoft Teams and OneDrive for clinical dietitian groups, culinary committees, and interdepartmental project teams
● Presented on room service best practice at CBORD User Group Conferences
● Applied ISO 9001 and PDSA concepts to clinical project management
● Recommended and facilitated appropriate training and change management strategies
● Designed and tested processes to optimize efficiency and minimize failure modes Applications Specialist Dietitian (May 2013- April 2015) Florida Hospital System, Nutritional Services (Orlando, FL)
● Maintained, audited, and improved campus CBORD database; inputted new items, menus, and strategies to enhance customer/employee/patient experience
● Managed new CBORD application implementations and upgrades to include testing, preparation, training, and go-live support
● Fused clinical and operational components of foodservice into cohesive processes and application via CBORD settings and strategies
● Supported patient foodservice, retail foodservice and clinical areas of nutrition with HACCP, DNV, and ServSafe expertise; made corresponding communication and training available
● Provided staff relief to the clinical nutrition team as needed Clinical Dietitian (May 2012- May 2013)
Florida Hospital Orlando, Nutritional Services (Orlando, FL)
● Applied Nutrition Care Process and International Nutrition and Dietetic Terminology to the screening, assessment, education, intervention and monitoring of acute care patients
● Participated in interdisciplinary medical rounds and communicated nutrition plan of care Caterer (September 2006- April 2012)
Sodexo, Youngstown State University (Youngstown, OH)
● Provided full catering services for events with 10-600 guests (meetings, ceremonies, athletics)
● Consulted with customers regarding menus, service styles, decor, and activities
● Designed and built presentations and displays to meet and exceed customer expectations
● Oriented and trained new employees
Credentials, Certifications, & Affiliations
● Registered Dietitian (Commission on Dietetic Registration #1058154)
● Licensed Dietitian, Nutritionist (Florida Department of Health #ND6291)
● Change Management certification (Prosci)
● ServSafe Certified Instructor (2019)
● ServSafe Registered Examination Proctor (2019)
● ServSafe Food Protection Manager certification (2018)
● ServSafe Allergens certification (2020)
● Academy of Nutrition and Dietetics
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