Page: *

DHIVAKAR M

Email.ID: adhro4@r.postjobfree.com

Contact.No: 994-***-****

Profile Summary

A mainframe professional with 8+ years of experience in performing application development & enhancement, service delivery and relationship management tasks for banking & financial services and retail industries. Skills

Software Skills

Technical:- Mainframes(JCL,COBOL,VSAM,DB2,CICS) and Teradata. Non-Technical:- Business analysis and Agile.

Hardware Skills

Knows Basics of Hardware concepts.

Tools Used

Technical:- File Manager, OPC, Platinum, Endevor, Changeman,CA7,Control-M. Non-Technical:- HP Application Lifecycle Management, MS-VISIO, MS-Office, JIRA. Methods

Agile and Waterfall methodology.

Domain

Banking and Financial Services (BFS) - (Card Services and Consumer/Retail Banking) and Retail and CPG (Corporate Finance and Marketing).

Education Summary

Bachelor of Engineering with specialization in Electronics and Communication Engineering from K.S.Rangasamy College Of Technology (Anna University), Tiruchengode, Tamil Nadu, India, 2011. Experience Summary

Tata Consultancy services, Chennai, Tamil Nadu - As an IT analyst (Feb 2012 to – present). S.NO Client Name Domain Period Location

1 AXA Bank Banking & Finance Nov 2019 to till date Chennai 2 JcPenney Retail & CPG Oct 2018 to Nov 2019 Chennai 3 Target Corporation India Limited Retail & CPG Dec 2016 to Sep 2018 Bangalore 4 American Express Banking & Finance July 2014 to Nov 2016 Kochi 5 Bank of America Banking & Finance July 2012 to May 2014 Chennai Key Responsibilities

Analyze the business requirements and formulate the Method of Change (MOC).

Document the list of Jobs, programs, parms, procs, stored procedures, tables, etc in various applications.

Design, develop and review the application code.

Create test cases and test plans.

Perform component, system integrated and user acceptance testing.

Implement the developed code in production environment.

Support the implemented code for certain period.

Attend daily stand up calls along with onshore team members and clients.

Monitor Batch jobs and resolve the job abends, if any.

Work on JIRA or Incident requests raised by clients or customers.

Maintain consistency of organisation by folowing certain process and procedures in the areas of work.

Provide effective mentoring to new joiners in the team. Other Roles and Activities

Conducted technical and soft skills session for new joiners in the team.

POC for the maitree events.

POC for TCS IPMS timesheet billing activities.

Conducted IQAs for many projects.

Page: 2

TCS Internal Certifications

The Foundation for your Leadership Journey – Certificate.

Certificate in Business Analysis.

Certificate in Retail domain.

Agile Way of Working Foundation.

Certificate in BFS domain.

Personal Details

Date of Birth August 10th, 1989

Sex Male

Nationality Indian

Marital Status Married

Current Location Chennai

Languages known Tamil and English

Address S1, Plot.No.56,

VGP Gokul Nagar 1st Main Road,

Perumbakkam.Chennai- 600100.

Passport Details H75802430

Declaration

I hereby declare that the above mentioned particulars are true to best of my knowledge and belief.

Contact this candidate