Network Engineer Manager

Darren Shetler

Network/ System Administrator

***********@*****.*** • 908-***-****

www.linkedin.com/in/darren-shetler-2b619179/ • Denville, New Jersey

Analytical and resourceful professional with extensive experience managing complex technical issues, liaising with cross-functional departments, delivering quality customer service, and providing technical support for business clients and internal teams. Demonstrated success collaborating with clients to determine nature of problem, diagnose issues, provide effective assistance, and maintain productive and sustainable customer relationships. Stellar record of facilitating teams/ clients for installing hardware/ software systems, diagnosing networking issues, installing upgrades, and aligning end-user needs with complex IT challenges. Instrumental in evaluating overall processes, researching new approaches, and recommending solutions to improve networked computer system and productivity. Adept at delegating entire planning, architecture development, deployment, and management of virtualized Windows-based network infrastructures. Articulate and refined communicator with skills in building and maintaining positive collaborations/partnerships with key clients, stakeholders, and senior management to realize organizational goals.

Technical Proficiencies

Servers:

HP G5/G6/G7/G8/G9/G10 and 3PAR SAN,

Operating Systems:

Windows Server 2016/2012/2008/2003 Windows 10/8/7/ Apple IOS

Virtualization:

VMware ESXi 4.0 – 6.7, Virtual Center

Hardware:

Dell, HP, Lenovo, Apple Laptops/Desktops HP/Xerox/Dell printers, Canon/HP scanners and Toshiba.

Networking:

WAN/LAN, Cisco Firewalls ASA 5540,5540, FP-2100, Cisco Nexus 9000, Juniper QFX

Phone:

Cisco Call Manager/Unity, Syntel Systems

Wireless:

Cisco Aironet 2500, Mist Systems WAN/LAN, Cisco Firewalls ASA 5540,5540, FP-2100, Cisco Nexus 9000, Juniper QFX

Career Experience

MedPro Systems, LLC, Mt. Arlington, NJ 2008 – Present

Senior Network Administrator

Spearhead day-to-day IT Infrastructure operations, including handling physical/ virtual, windows services (AD, DHCP, DFS), and all network connectivity for attaining targeted objectives. Deliver quality support and guidance regarding architecture, management, and troubleshooting for internal environment, as well as leading Physical and VMware virtualized environments aimed at achieving smooth processes. Orchestrate wide range of aspects for firewall and networking related activities, while serving as lead engineer. Provide end-user support to all internal employees, as well as controlled all backup data. Facilitate upper management in profound decision making through documentation of technical procedures and policies for company. Managed entire phases of various internal technical projects from inception to completion, while working as project manager.

Led successful migration from on-prem office to O365 within specified standards and requirements.

Played an integral role for controlling overall back up jobs for internal data for smooth flow of processes.

Commended for successfully developing and executing virtualized environment supporting Exchange, Webservers, SharePoint, and other business applications through utilization of VMware 5.5 / 6.7.

Recognized for taking lead on Windows/ VMWare quarterly updates.

Accomplished maximum customer satisfaction by assisting all users of company through addressing answers and resolving all end users issues.

Executed best practices to formulate, establish, and upgrade advance networking technologies into existing infrastructure that boosted operational efficiency and performance.

Received recognition for ensuring 24/7 functionality in disaster scenario by devising and incorporating efficient disaster recovery site and plan.

Additional Experience: Senior Systems/Network Engineer ALLIANT TECHNOLOGIES, Network Engineer NETIK, LLC

Education

Degree in Windows Systems Administration

The Chubb Institute – Parsippany, NJ

Degree Type in Major and Minor

Seton Hall University – South Orange, NJ

Professional Leadership/ Associations

Vice President / Travel, Hub Soccer of Denville: 2019 – Present

Administer entire operations of Travel Soccer program for Club including making informed decisions for Travel Soccer and delegate responsibilities out to Travel Director.

Travel Director, Hub Soccer of Denville: February 2017 – 2019

Interfaced and work in close collaboration with Vice President / Travel for coordinating all activities needed to operate Travel program run.

Equipment Manager, Hub Soccer of Denville: 2015 –2017

Led and supervise ordering of all equipment and uniforms for entire Hub Soccer Organization, Travel and Rec Divisions.

Technology Expert, Foundation of Denville

Formalized and executed organization website and made recommendations on technology for the schools that Foundation of Denville grants went towards.

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