Management, Customer Service, Sales
Resume:
Jammal L. Roseborough
Charlotte, NC *****
adhrcb@r.postjobfree.com
OBJECTIVE
Looking for an opportunity to make a difference in a growing, thriving, detail oriented, productive work environment.
To transfer the gathered expertise and people skills gained during 25 years in marketing, sales, customer service, and Management.
WORK EXPERIENCE
Leslie's Pools, Matthews, NC United States
Retail Manager
03/2018 - 03/2020
Leadership.
Manage all employee information, statistics, training and scheduling. Empowered staff and built a focused and loyal sales team that consistently generated higher-than-budget sales.
Sales Performance. Always achieved 100% of sales quota despite a 60% reduction in staff during the off-season.
Awards & Recognition. Received 2019 Leslie's Poolmart award for being the #1 retail store in the district..Fiscal year of 2019 my team & I finished 260% over sales projections.
LaFitness, Rock Hill, SC United States
General Manager
09/2016 - 11/2017
Leadership. Recognized for exceptional achievement in employee experience and development as a Overseer; credited with developing and managing staffs sizes ranging from 6-22 employees.
Sales. Recognized for being fiscally responsible and consistently decreasing overall costs while increasing productivity in a supportive and team-oriented environment.
Energy Fitness -N- Medical Weight loss, Charlotte, NC
Area Supervisor
07/2015 - 09/2016
Leadership. Opened two separate top-performing stores, with accountability for all store operations and staff training pre- and post-opening.
Sales. Led the execution of sales and services strategies for total sales and solutions within the stores... Analyzed sales and business results. Created and communicated effective gap management plans and coached sales, services, and sales support teams on ways to increase customer satisfaction and sales.
Recognition & Accomplishments. Instrumental in helping the locations become the store for training other district area sales Managers
Antonio's Bar & Grill, Salisbury, NC
Managing Partner
02/2010 - 04/2015
Leadership.
Co-Founded this Sports Bar specializing in hosting high-volume crowds, parties, and late night entertainment.
Responsibilities. Created a risk culture by holding self and others accountable for managing risk in daily business operations... Examples; Managing food-cost & labor.
EDUCATION
Altamha Technical College Jesup, GA
Business Administration in Business, GPA: 3.6
1998 - 2001
SKILLS
Proficient in Motivating, Managing and leading groups of inspired ambitious peoples.
25 plus years experience in Sales, Customer Service, Management.
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