Corey V Jones

Fairburn, GA ***** adhrb9@r.postjobfree.com 678-***-****

CERTIFICATIONS

CompTIA Network+ N1-007 (Credential ID COMP001021509238)

Google IT Support (Credential ID YNJVKN4UXPPN)

CompTIA A+ 220-1001 + 1002 (In Progress)

EDUCATION

Bachelor of Science: Information Technology, Southern New Hampshire University, Online, 2017-Present

Network Support Training, Per Scholas IT Training, Atlanta, GA, Completed December 2019

Google IT Support, Coursera, Completed October 2019

Advance Technology Group, CompTIA A+, Net+, Sec+ Training Certificate of Completion June 2019

TECHNICAL COMPETENCIES

Subnetting

OSI Layer-Based Troubleshooting Process

Cloud Services

Installing OS and VMs

CSXT Payroll System

CSXT Production Reporting System

Performance Optimization

Profitability Improvement

TIMRS Reporting System

Data Management/Analysis

CSXT Oracle Computer System

Class A CDL

WORK EXPERIENCE

Cubic, Atlanta, Ga, 03/2020-07/2020

FIELD SERVICE TECHNICIAN

Setting up, installing, and initiating the operations and servicing of equipment at field sites.

Routine campaigns and installations of computer hardware and software.

Recommends changes in circuitry or installation specifications to simplify assembly and maintenance.

Develops wiring diagrams and draws layouts of electronic equipment.

Interfaces with customer agency in a professional manner.

Identifies and analyzes equipment malfunctions and utilizes various maintenance and repair manuals, test equipment, wiring diagrams, schematics, electronic devices, and electrical equipment, to rework, repair and maintain equipment.

Maintains records of all maintenance activities in accordance with contractual requirements.

Assists other site technicians in solving unusual problems in the hardware.

Performs general maintenance on all installed equipment.

Performs technical and semi-technical tasks not always electronic in nature.

Builds cable assemblies and Printed Circuit Board (PCB’s) as required.

Per Scholas, Atlanta, GA 08/2019-12/2019

NETWORK SUPPORT TRAINEE

Windows Server (2016 and 2019), Windows 10, 8.1, 7

Active Directory (Managing OUs, Users and Groups, Group Policy)

Linux and MacOS Experience LAN + WAN Support

TCP/IP Configuration, Subnetting, DNS, DHCP

Hardware Initialization, Installation and Removal

Change Management (Updates, Patches, Deployments, Backups), knowledge of SCCM

CSXT Railroad, Atlanta, GA, 10/2005-10/2020

FOREMAN SUPERVISOR

Ensure the overall supervision of all onboard crew members.

Coordinate work schedules with Railroad EIC, third party contractors and others.

Pre-plans work activities with Superintendent to develop best means and methods, including safety action plans.

Track job progress and maintain a safe and clean workplace.

Reviews all contracts, project documentation and plans to ensure that the work in the field is built to the most recent specifications.

Plans the day to day operations on assigned project and ensures that proper resources are in place for the timely completion of work, including labor, tools, equipment, and material. GA 30213 adhrb9@r.postjobfree.com 678-793-59

Lottery Services of Georgia, Atlanta, GA, 02/1999-10/2005

SUPERVISOR (02/2001-10/2005)

Manages the field service personnel who perform on-site services including installation, maintenance, and repair.

Oversees the scheduling and training of field service representatives.

Resolve escalated and repeated troubled issues that may require coordination with other departments.

Develop and deliver in-house training for the employees regarding the service procedure and the company’s policies.

FIELD SERVICE TECHNICIAN, 02/1999-02/2001

Responds to dispatches and drives to customer locations within his or her "zone" to deliver supplies and to install, remove, or repair all lottery equipment.

Accurately diagnosing problems in the field and fill out report forms accordingly.

Assembles and attaches satellite dish and components.

Replaces or repairs defective parts; Diagnose and support entire machine systems including precision ag technology.

Complete pre-season checklists and in assist customers within the field operation and adjustments.

Completes technician comments in a timely manner for the assigned work and turns in necessary paperwork.

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