E: *************@*****.*** 502-***-**** A: New Albany, IN 47150
PROFESSIONAL SUMMARY
Experienced and educated manager looking for a
position in the HR field. Recent graduate with a
Masters in Human Resource Management, looking
to continue my career and use my customer
service experience and continued education to
bring growth and development to a company and
to myself.
WORK HISTORY
Ulta Beauty - OPERATIONS MANAGER
Jeffersonville, IN
08/2019 - Current
Kentucky Branded, LLC - STORE MANAGER
SKILLS
EDUCATION
Sullivan University
Louisville, KY
09/2020
Masters :
Human Resource Management
Plan and execute weekly visual resets based on
company standards.
•
Execute weekly truck deliveries; delegate and
manage task team.
•
• Opening and closing responsibilities.
Work closely with corporate loss prevention and
inventory control.
•
Process damages, RTVS, markdowns, inventory
adjustment, and other daily tasks to insure
smooth operations for the store.
•
Coach a retail staff, and a salon staff to meet
and exceed goals in sales and customer loyalty.
•
• Order supplies.
• Payroll.
Directed day-to-day operations focused on
attainment of key business metrics, continuous
improvement initiatives.
•
• Banking
• Closing
• Human Resource
• Inventory control
• Inventory
• Leadership
• Loss prevention
• Payroll
• Budgeting and forecasting
• Work flow planning
• Solutions Development
• Team Leadership
• Relationship Development
• Operations management
• Risk management
• Talent management
• Conflict management
• HR policies
• Administrative support
• Recruitment
• Scheduling
• Graduated with 4.0 GPA
Awarded President Award for
Outstanding Academic
•
WE / WHITNEY EDWARDS
Lexington, KY
06/2018 - 08/2019
ASSISTANT MANAGER Lexington, KY
06/2017 - 06/2018
New York and Company - ASSISTANT MANAGER
Louisville, KY
05/2016 - 06/2017
Eastern Kentucky University
Richmond, KY
05/2015
Bachelors :
Apparel Design and
Merchandising, Entrepreneurship
Drive sales to meet and exceed monthly and
yearly goals.
•
Coach a team of 20+ associates, including
management staff.
•
• Work closely with the buyer of the company.
• Communicate stock we are low on/best sellers.
• Receive and process all shipment.
• Build relationships with local vendors.
• Opening and closing responsibilities.
• Coordinate schedules based on payroll hours.
Interview and hire associates and management
staff.
•
• Execute floor sets, markdowns, inventory, etc.
• To keep store new and up to date for customers.
Maintained strong leadership in a high traffic,
high volume store.
•
Oversaw and managed store opening and
closing duties.
•
Handled banking matters such as deposits and
audits.
•
Coordinated schedules for managers and
associates based on payroll hours, sales plans
and tasks.
•
• Processed damages weekly.
Created and maintained a welcoming
environment for the customer.
•
Demonstrated a strong leadership presence and
control in store.
•
Identified opportunities to drive sales and traffic in the store.
•
• Assisted in hiring for associate positions.
Aided in the creation and design of monthly floor
sets and visual displays.
•
Oversaw and managed store opening and
closing duties.
•
Achievement
• Dean's List
Coursework in Diversity and
Inclusion, Employment Law
Compensation,
Organizational Conflict,
Planning and Staffing, Human
Resource Development,
Leadership Communication,
and Human Resource
Management
•
• Minored in Entrepreneurship
• Dean's List
O'Charley's Restaurant - Server
Louisville, KY
05/2012 - 05/2016
• Handled banking matters such as cash deposits.
Assisted with payroll and coordinated shift
schedules.
•
• Accepted and processed freight.
Provided service to customers based on
company values of being a relationship-based
company with a passion to serve our guests and
colleagues.
•
Utilized cross-functional relationships to complete the tasks-at-hand for the purpose of a satisfied
customer.
•
Opened and closed shifts, filled in for absent staff as needed, and assisted with special events to
insure a quality experience for the guest.
•
Greeted guests, recommended menu items,
placed orders, delivered food and drinks, issued
receipts, accepted payments, returned change,
and timely cleaned assigned tables for quick
customer turnover to increase sales.
•
Stayed updated on current food and drink
options and seasonal menu changes.
•