Front Office Manager
Resume:
HAKEEM MOHAMMED SANAS
Address : Blk. * Street. ** Bneid Al Gar Kuwait
Contact No: +965-********
Whats App: +94-779******
Email Address: ***.*****@*****.***
Passport No : N4487472
Transferable Visa
Permanent Address:
Main Road No 175 Madampe
Chilaw Sri Lanka
Objectives:
To work an organization were by acquired skills training and broad diverse Work experience can be used in full capacity to fulfill the objectives of the organization while also achieving personal and professional growth. The position prefers as challenging position which suites for my experience and knowledge Educational Attainment:
High school subject 9 Ordinary level grad Pass 2008
High school Advance Laval Pass 2009 – 2011 2 C 1 S
British College of institute spoken English
Courses : American College Srilanka
Work Experiences:
Maalu Maalu Hotel & Resort Sri Lanka.
Worked as a Housekeeping Room Attendant from January 2012 to May 2013. 1 Year
Narcissus Hotel & Residence Saudi Arabia Riyadh. Worked as a Housekeeping Room Attendant from MAY 2013 to August 2015 3 Year
Ezdan Hotel and Suits Tower 4 Doha QATAR.
Worked as a Housekeeping Supervisor from Aug 2015 to Oct 2016 1 half Year
The Kingsbury hotel and spa Colombo Sri Lanka
Housekeeping Team Leader 2016 Oct– 2017 Oct 1 Year
Youth club Madampa Srilanka
Le Royal Hotel Kuwait 2017
Present Work
Le Royal Hotel Bneid al gar
As Housekeeping floor and public area Supervisor
Le Royal Tower Kuwait City
As Housekeeping floor and public area Supervisor
Strengths:
Good communication
Positive attitude
Leadership qualities
Hard working
Time punctuality
Time Management
Key skills and qualifications:
Microsoft Word, Excel, Power Point, and Internet.
Hotel Opera System and omega systems
Good communication skills
A tactful and diplomatic manner
Highly organized and detail –oriented.
Resolving problems using good judgment.
Can work well in stressful, high pressure situations
Ability to motivate and manage staff
Strong customer service skills
The ability to keep calm under pressure
Always having a professional appearance and attitude. Certificates & Professional Rewards
Received Maalu Maalu Hotel & Resort Recommendation Later.
Narcissus Hotel & Resident Award for best team work Achievement Certificate and Gold Coin. Nov 2014
Narcissus Hotel & Resident Employ of the Month Certificate March 2015.
Narcissus Hotel & Resident Housekeeping Recommendation Later
Ezdan Hotel Gust Commendation (TRIPADVISOR) Certificate. February2016
Ezdan Hotel ECOLAB Chemical Successful Training.
Lost and Found Appreciate Later.
AIIT AutoCAD and spoken English Certificate
Rules and Responsibilities:
Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Responsible to make daily mention task sheet
Coordinates work activities among departments.
Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
Inventories stock to ensure adequate supplies. Issues supplies and equipment to workers.
Makes recommendations to improve service and ensure more efficient operation.
Prepares reports concerning room occupancy, payroll, and department expenses.
Performs cleaning duties in cases of emergency or staff shortage.
Attends staff meetings to discuss company policies and patrons' complaints.
Establishes standards and procedures for work of housekeeping staff.
Communicate with the Housekeeping Desk regarding the rooms status Coordinates work activities among departments.
Developed Standard service procedure to provide the better service. Collecting the guest feedback and improve the servic
Hotel Housekeeping OPERA EXPESS System. Responsible to make daily reports and send to the EX.HK
Responsible for floor supervising Time in time out. DND, MUR and send to the HK Supervisor
Communicate with the Front office department regarding the rooms Personal Information:
Nickname : Sanas
Age : 27 yrs. Old
Date of birth : 27.07. 1992
Religion : Islam
Marital Status: Single
Languages Known: English, Tamil, Arabic and Hindi (Good ) Character Reference:
Aiman Zaky
Hotel Manager
Le Royal Hotels
Mob: +965-********
Maas Dilshan Brantha Nerlito P.Sampinit
Hotel Manager Le Royal Express sharq Assistant Housekeeper Le Royal hotels Housekeeping Executive Manager Le Royal Hotel Mob: +965-******** Mob: +965-********
Hameed
Front Office supervisor
Le Royal Hotel
Mob +965-********
Florentino Edra (Philippians) Aruna Santha
**********.****@*****.*** Housekeeping Senior Supervisor Housekeeping Executive Manager Ezdan Hotel and Suite Narcissus Hotel and Residence Doha, Qatar
Saudi Arabiya Riyadh Mob : +974********
Declaration:
I, Mohamed Sanas hereby declare that the above mentioned information is correct as per my best knowledge and I bear the responsibility for the correctness of the above mentioned particulars. M.Sanas .
Applicant’s Signature
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