Service Customer

Professional Summary

Experience

Education

Contact

Skills

Hi, I'm Rickey R. Davis.

Skilled team player with strong background in the

Underwriting environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.

678-***-****

adhr64@r.postjobfree.com

6190 Glacier Run, Norcros

s, GA 30093

Service accounts

Community service

Underwriting support

Customer service

excellence

Client service standards

Service team support

Customer service

UNDERWRITING SERVICE ASSISTANT Jan 2019 - Current

State Farm, Dunwoody, GA

Provides superior customer service to agents by responding promptly and courteously to all requests for interpretations of guidelines and discrepancies, collaborates with the underwriters to assess accounts for quoting and binding purposes. Reviewed and emailed and or faxed quotes and binder letters to carriers and prepared policies for issuance.

Reviewed policies for accuracy prior to releasing applications and research policy information and exercise underwriting authority.

Process high volume of business lines policy changes, such as producing COI's, additional interest and insured forms and produce Commercial Lines Umbrella policies.

PERSONAL LINES UNDERWRITER Oct 2007 - Jan 2019

Country Financial, Atlanta, Georgia

Underwrite and evaluate personal auto, home, umbrella, watercraft, and scheduled personal risks for the Southeast Region by way of the FADE PLUS system.

Process reinstatements, suspense items, endorsements, cancellations, non-renewals for poor payment and loss history and evaluate loss reports on a monthly basis, reviewing accounts for possible cancellation or non-renewal due to accounts may no longer qualify for the current market due to adverse underwriting information and participates in various training seminars, classes and other miscellaneous duties.

Determine eligibility from the interpretation of policies from the conversion of the AWS system to the FADE PLUS system. R

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