Darrel A. Arias
Chicago, IL 60651
Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Bionic Auto Parts 2/2006-10/2011, 10/2012-Current
- 2/2006-2/2008:Delivery truck driver
- Loading, transporting and delivering items to customers and businesses in a safe, timely manner.
- Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
- Accepting payments for delivered items.
2/2008-10/2011
- Receive and fill telephone orders for parts.
- Take product orders from customers.
- Process sales and other transactions.
- Fill customers' orders from stock and place orders when requested items are out of stock.
- Review emails regarding stocked products to determine replacement part stock numbers and prices.
- Gather customer or product information to determine customer needs.
- Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
- Explained product or service information to customers.
- Discuss use and features of various parts, based on knowledge of machines or equipment.
- Advise customers on the use of products or services.
- Advise customers on substitution or modification of parts when identical replacements are not available. Advise customers on the use of products or services.
- Maintain and clean work areas.
10/2012-Current: Credit Manager
- Responsible for overseeing the credit granting process.
- Optimize company sales and reduce bad debt losses by maintaining the credit policy.
- Logistics.
- Shipping and receiving.
- Forklift operator.
- Manage drivers.
CNJ auto parts 10/2011-10/2012
- Receive and fill telephone orders for parts.
- Take product order from customers.
- Process sales and other transactions.
- Fill customers' orders from stock and place orders when requested items are out of stock.
- Review emails regarding stocked products to determine customer needs.
- Assist customers, such as responding to customer complaints and updating them about back ordered parts.
- Explained product or service information to customers.
- Discuss use and features of various parts, based on knowledge of machines or equipment.
- Advise customers on the use of products.
- Advise customers on substitution or modification of parts when identical replacements are not available. Advise customers on the use of products.
- Maintain a clean work area.
Bilingual- Read and write Spanish.
High school- Near North Academy 1994-1998.
References available upon request