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Manager Desktop Support

Location:
Plainview, NY
Salary:
200,000
Posted:
November 11, 2020

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Resume:

Jubal Dais, MBA, PMP, SSM Cell: 516-***-****

** ******* ****** *********, ** 11803 Email: adhqzf@r.postjobfree.com

Objective

Seeking management position to lead challenging and innovative technology initiatives that will bring value to the company.

Work Experience

Northwell Health

Sr. Project Manager, IT Capital Projects July 2018 – Present

Managed Touchworks 17.1 CU9 Upgrade, Touchworks 19.4 Upgrade, migration from Rhapsody to eLink interface engine, and 3rd party integration with Touchworks for Organ Transplant OTTR Service line.

Ensures the established Project Methodology is followed including creation of the project plan and maintaining it using Microsoft Project and CA Clarity, and completion of standard project deliverables as specified.

Works with IS, vendors and customers to develop Project Proposal outlining deliverables, business requirements, risks, assumptions, key stakeholders, roles and responsibilities and budget.

Defines and develops project plan including schedule and funding limitations.

Coordinates with Resource Managers to define required roles and tasks for each project phase and works with Resource Managers to assign staff and procurement of contractors, as needed.

Performs all standard PMI PMBOK project management activities as specified in the NSLIJ project management methodology.

Conducts weekly status meetings with project team to communicate work plan, track actual performance against plans and budget, analyze variances, and identify issues and risks to ensure all customer needs are met while maintaining control of the project.

Develops weekly status reports and modifies schedules as required following change management process.

Oversees deliverable creation and quality, including review of other project managers’ work.

Prepares and presents project reports for management, clients or others, as requested.

Mentors and coaches others to develop project management competencies.

Project Manager, IT Capital Projects May 2014 – July 2018

Managed Interface migration from ConnectR to Rhapsody and 3rd party integration with Touchworks for Obstetrics and Internal Medicine Service lines.

Managed deployment of Touchworks AEHR at over 40 Physician Partners outpatient sites.

Managed the initiation, planning, design, build, testing, and execution for the deployment of the Allscripts Enterprise Ambulatory Electronic Health Record (AEHR) projects.

Developed and maintained project plans and all associated written documentation tied to the project including creation of Standard Operating Procedures.

Managed and ensured project deadlines are met, escalates issues for appropriate and timely resolution, and adheres to project management methodologies. Tracks performance, analyzes variances and reports on results.

Ensured adherence to established project scope, schedules, and budgets. Reports, recommends corrective action, and escalation.

Facilitated communication of work progress across key stakeholders to ensure smooth operation and attainment of goals and deadlines.

Catholic Health Services of Long Island, NY

Account Manager EPIC Ambulatory Owned Practices January 2013- May 2014

Managed deployment of Epicare Ambulatory at over 10 outpatient sites.

Managed the planning, coordination, and implementation of the EPIC Ambulatory Electronic Medical Record initiative including gathering, developing workflow plans, testing, implementation, integration, training, and support of assigned project area.

Established work plan and collaborates with Manager in determining staffing needs for all project phases.

Managed and ensured project deadlines are met, escalates issues for appropriate and timely resolution, and adheres to project management methodologies. Tracks performance, analyzes variances and reports on results.

Ensured adherence to established project scope, schedules and budgets. Reports on and recommends corrective action.

Facilitated communication of work progress across key stakeholders to ensure smooth operation and attainment of goals and deadlines.

Physician and Ambulatory Network Services, North Shore-LIJ Health System, NY

Project Manager EMR Implementation July 2010 - January 2013

Managed the planning, coordination and implementation of the Allscripts Enterprise Ambulatory Electronic Health Record initiative including gathering requirements, developing workflow plans, testing, implementation, integration, training, and support of assigned project area at over 50 Physician Partners outpatient sites.

Facilitated communication of work progress across key stakeholders to ensure smooth operation and attainment of goals and deadlines.

The Feinstein Institute for Medical Research, North Shore-LIJ Health System, NY

Project Manager Informatics February 2005-July 2010

Managed deployment of Laboratory Specimen accession & tracking and Research Clinical Data input & reporting for over 50 research coordinators.

Supervised and managed software development lifecycle for six employees consisting of web designers, software engineers, and database developers.

Implemented a project management portal, using SharePoint, to manage project phases, tasks, deadlines, and documentation for the software development life cycle

Designed and developed a Clinical Data capture solution to track and manage subject data for over twenty research studies. Designed and implemented a Laboratory Information Management System to track and manage specimens

Computer Systems Analyst August 2000-January 2005

Design & Build responsibilities including: system architecture & design, interface & middleware development, database modeling & programming, desktop support, and procurement of hardware, software, and materials.

Education

MBA in Executive Business, Hofstra University 2018-2020

Certificate in Project Management, Hofstra University 2007-2008

Certificate in Computer Science, Hofstra University 2002-2003

Bachelor of Science in Biochemistry, State University of New York at Stony Brook 1996-2000

Skills & Organizations

PMP certification (PMI), SAFe 5 Scrum Master certification (SSM), Six Sigma Lean, Clarity PPM, Epicare AMB Certification, CA(Service Desk), MS Project, MS Visio, VS.NET programmer, SQL Database design and programming, Freemasonry, Demolay, USA Triathlon, PAL.



Contact this candidate