Manager Property

Shawn L. Gilbert

**** ****** ****** **. ************, IN 46254

Phone: 317-***-****

********.*******@*****.***

OBJECTIVE:

To secure a position where I can utilize my Management, Accounting, and Office skills to help with the company’s overall performance.

Highlights of Qualifications:

Property Manager Customer Service

Collections Accounting

Office Management Maintenance/supervisor

Leasing HOA/Financials/Budgets

Education:

1987

Wayne State University: Computer operations

2013:

Real Estate Career Institute: Broker License

EMPLOYMENT:

2020-CURRENT

Community Management Services - Client Services Manager

Duties included: HOA Board correspondence, Homeowner client services, preparing monthly financials, uploading architectural request daily, uploading and monitoring maintenance request, maintaining violations.

2017-2019

INDIANAPOLIS HOUSING AGENCY- Property Manager

DUTIES INCLUDED: Managing the financial and operational components of assigned properties, improving resident retention, assist with supply orders, collecting and posting rents, leasing units and renewing leases. Completing month end processes, investigate complaints, disturbances and resolve problems, prepare, submit and maintain accurate records, reports and documents, overseeing maintenance, completing monthly Inspections of units. Submitting Section 8 required documents and reports.

2012-2017

SMA investments – Property Manager/Office Manager

Duties Included: Leasing single family units, maintaining collections and monitoring delinquencies and pursuing collections via email, letters, improving resident retentions to reduce turnover, Facilitating the activities of maintenance staff for unit turnover and corresponding with owners to acquire new properties.

2007-2012

Divine Interventions – Property Manager/Office Manager

Duties included: Leasing single family units as well as apartments, complete annual and renewal paperwork, complete month end processes, investigate complaints, disturbances and resolve problems, prepare, submit and maintain accurate records, reports and documents, Supervising all Maintenance, Corresponding with owner with monthly reports about properties, Payroll, monthly Inspections.

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