Office Entry Operator
Resume:
JACOB DORFMAN
*** ******** ****** ********, ** **212 718-***-**** *************@*****.***
PROFESSIONAL PROFILE
• Industrious and reliable with a strong work ethic; self-motivated, accustomed to working in an environment where time management, productivity, consistency and multi-tasking are crucial.
• Experiential skills encompass office/clerical support, customer service, data entry, mail/copy processing, staff supervision.
• Concise, tactful communicator with persuasive interpersonal, relationship-building, and customer service skills.
• Relate effectively with people of diversity and diplomatically deal with demanding personalities.
• Experienced in providing effective customer service, problem resolution, and troubleshooting.
• Detail oriented and constructively organized with strong time management and prioritizing skills.
• Cooperative team player who works equally well independently with minimal supervision. Demonstrated leadership finesse, motivating and supporting team members, while assessing and delegating responsibilities to best suited individual.
• Consistently chosen for special projects and activities requiring attentiveness to detail and meticulous follow through.
• Proficient in MS Office Suite (Word, Excel, Access, & Outlook), Peachtree, QuickBooks.
EXPERIENCE
Swiss Post Solutions New York, NY
Mailroom & Customer Service Associate (Temp) - Credit Suisse & Moët Hennessy 2/2015 – Present
• Logged and scanned documents, x-rayed and distributed incoming mail and packages.
• Collected, logged and posted USPS mail and packages being picked up by UPS, DHL, FedEx, foot messengers and couriers.
Principis Capital LLC (First Funds) New York, NY
Data Entry Operator & Customer Service Agent 9/2011 – 1/2015 & 5/2006 – 8/2009
• Coordinated office’s workflow of daily applications received, working in tandem with firm’s database and website.
• Reviewed time-sensitive data entry for all applications; performed quality-control on data ensuring completeness and other intra-office requirements.
• Reported directly to senior project management and kept them informed and updated on employees’ workflow status; suggested adjustments based on schedule.
• Communicated directly with property owners and merchants, accurately documenting conversations within company database.
• Researched potential client’s history through several databases to assess initial viability of their application process; okayed application for the second review.
Adecco & Bachrach Group (Temporary Agencies) New York, NY
Office Associate & Data Entry Operator (Temp) - Several Fortune 500 Firms 8/2009 – 6/2011
• Answered telephones, recorded messages, input data, backed up electronic and manual files, copied/scanned documents.
• Supervised printing, scanning requirements; ordered supplies, stationery, business cards, and printed forms.
• Managed mail and package processing–sorted/distributed incoming mail, collected and postage- metered outgoing mail; coordinated couriers and foot messengers; logged and managed all packages, received deliveries.
Regal Entertainment Group Brooklyn, NY
General Supervisor 7/2000 – 8/2006
• Served as initial “face” of organization upon patrons’ arrival and departure.
• Addressed and resolved customer problems and complaints.
• Managed concession stand during concessionaire’s absence.
• Scheduled staff, assigned tasks and delegated responsibilities.
• Monitored supplies and oversaw janitorial work.
EDUCATION
Morrisville State University Morrisville, NY
A.A.S., Business Administration 6/1999
617 Saratoga Avenue
Brooklyn, NY 11212
*************@*****.***
Re:
Dear Recruiting Manager:
Please accept the attached copy of my résumé pursuant to exploring career opportunities with your organization. I am particularly interested in being considered for the position captioned above as it matches my background and career goals.
As reflected in my résumé, I have held several office support and customer service-related positions encompassing mailroom operations, data entry, customer relations, and staff supervision. That having been said, I am confident I possess the functional and supervisory acumen necessary to make an immediate and positive contribution to your organization and clients.
I am a quick study accustomed to rapid assessment and timely response, productivity, critical awareness and consistency in management, all of which are crucial to success. Moreover, I have an assertive work ethic with a straightforward results-driven approach to staff supervision and a demonstrated ability to chariot complex, multi-dimensioned projects. Finally, I am committed to upholding extraordinary productivity standards and effecting cost savings and expense reduction without sacrificing quality assurance.
In closing, I look forward to discussing how my qualifications meet your needs and the demands of the position.
Sincerely,
Jacob Dorfman
Attachment: Résumé
Contact this candidate