Engineer Network
Resume:
Mohamad Imran Khan M Bengaluru, Karnataka adhqml@r.postjobfree.com
Adept at working in wide range of inside and outside environments to deliver services to customers.Capable of setting up system component sand network settings. Good documentation and time management abilities.
Work Experience
Freelancer-Network Engineer
Unique Computers - Chamaraja Nagar H O, Karnataka
Present
Configuring And Troubleshooting Windows 7 & 10 offer Remote assistance to
Client computers.
Maintaining and Accessing Remote User system and Troubleshooting. Installation and troubleshooting in Modems.
Maintaining and configuration of printers via Lan, Troubleshooting printer issues.
Knowledge in Outlook configuration and troubleshooting issues. Knowledge in troubleshooting network connectivity,Network printers and User access issues.
Fiber Optic Technician
Etisalat - Dubai
2014-12 - 2018-04
Responded to service requests during and after businesshours. Configuring and Troubleshooting Wirelessrouters.
Expert in splicing,cleaving,cleaning of fibers and in section o fquality work. Managed FTTH installation,Optical Fiber termination and block wiring for FTTH(ODF)as per FOA standards.
Troubleshooting high loss and no link Fiber using OTDR.
Migrated copper legacy network to fibre optical via GPON technology.
Generated report of daily tasks completed or pending using MS Office worksheet.
Customer Support Engineer
Allied Digital Services - Bengaluru, Karnataka
2013-09 - 2014-07
Answered calls and emails a thelpdesk to assist customers with basic support, bug fixes and configuration issues.
Used remote diagnostic tools to identify sources of certain customer issues. Set up hardware and software in optimal configurations to meet network performance requirements.
Investigated and corrected problems with printers,copiers and other peripheral devices.
Established,repaired and optimized networks by installing wiring, cabling and devices.
Managed system-wide operating system and software deployments, as well as any related upgrade problems.
Provided documentation on start-up,shutdown and first leveltroubleshooting of
processes to helpdesk staff.
Education
Bachelor's in Electronics and Communications
Coorg Institute of Technology - Kodagu, Karnataka
2006-09 - 2010-12
Skills / IT Skills
• CCNA (1 year)
• Splicing (4 years)
• Installation & Configuration of wireless routers
• OTDR (4 years)
• Pcb Design (Less than 1 year)
• Programming (Less than 1 year)
Certifications and Licenses
Certified on Residential GPON from Etisalat
2015-02 - Present
Certified on CCNA ftom Mohans Networking Institute
2012-11 - Present
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