Java, SQL, Python

Dongjin Lee

**** ****** **** *** **** Long Island City, NY 11109 • 917-***-**** • *******.*******@*****.*** Education

New York Institute of Technology New York, NY

Master of Science, Computer Science December 2019

Courses: Computer Architecture, Computer Theory, Artificial Intelligence (AI), Algorithm Concepts, Operating System Security, Operating System (OS), Data Structures, Software Engineering, Java Networking, Databases Systems, Computer Networks, Programming Languages, Metropolitan College of New York New York, NY

Bachelor of Business Administration in Management August 2013 Skills

Programming and System Skills: Java, Python, SQL, Linux, Unix, Active Directory WindowOS, MacOS Network Protocols: TCP/IP, FTP, SCP, SSL, Apache

Additional Skills:

Microsoft Office Excel, Power Point, Word, Access, Publisher, Outlook

Fluent in English and Korean

Skillful and dedicated Business Administration professional with extensive experience in the coordinating, planning, and support of daily operational and administrative functions

Motivated team player with demonstrated talent for deploying research and analyzing, upgrading, and streamlining complex marketing processes for improvement opportunities.

Goal-driven achiever, strong organizational skills with attention to detail Independent Projects

Company Inventory Database

Followed mock business proposal and software specifications to create a web application

Built application using python and the Django web framework

Connected to MySQL relational database to store and manipulate company inventory data

Created UI using HTML and CSS

Professional Experience

CUSTOMER SERVICE SPECIALIST SHINHAN BANK AMERICA July 2014 – Aug 2016 NEW YORK, NY

Highly experienced in assisting customers in managing their bank accounts and providing them with information on other financial services

Processed financial transactions such as transfers, check cashing, deposits, withdrawals for customers

Proficient in conducting activities to bring aboard new customers and maintain existing ones

In depth knowledge of resolving customer issues and finding the best possible service for them

Applied and reviewed the Currency Transaction Regulation and Assisted with bank branch audit

Adhering to all bank security, audit and compliance requirements

Sold financial services and identified customers’ needs and the promoting current offers to customers PASSENGER SERVICE AGENT KOREAN AIR

March 2014 – July 2014 NEW YORK, NY

Ticket sales, issuing boarding passes, checking in luggage, providing boarding information, rebooking passengers

Assist customers in a friendly, courteous and prompt manner, Assist passengers with special needs

Load planning- calculate weight and balance of aircraft

Communicate with customers and ground and aircraft personnel

Resolve customer complaints

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