Engineer Support

T. Nixon

Mobile: +91-979******* / 868-***-**** No-*/44,Assirvathapuram, E-mail : *********@*****.*** Megnanapuram (post)-628 210,

Thoothukudi (dist).

Career Objective:

A career, which offer me constant challenges, works with new problems, excellent advancement opportunities and value addition in a growing concern.

Course and Certifications:

Cisco Certified Network Associate (CCNA)

Certification ID : CSCO13036249

Achievement date : July 12,2016

Microsoft Certified Solution Associate (MCSA)

Experience Summary

5.8 years of experience in IT Infrastructure

Professional summary:

1.VV Titanium Pigments PVT Ltd.

Duration : 10th July 2019 to 7th November 2020

Designation: Technical support engineer

Roles and Responsibilities:

Installation, Configuration and Troubleshooting of Windows server.

Active Directory users and groups management.

Creating group policy object and link into GPO to OU.

Configuration of Active Directory Integrated Zone Forward, Reverse and Stub Zones

in DNS. Transferring and Seizing FSMO Roles.

Configure and troubleshooting Active Directory Rights Management Service.

Configure and administration of Aruba access point with Radius server authentication.

Check and update windows system’s latest service packs and hot fixes using WSUS.

Administration of Hyper-V for server 2019.

Management of Checkpoint Firewall, create policies, check user’s activity, block unwanted websites, port forward, NAT configuration.

Configuration of site to site VPN tunneling and client to site IPsec & SSL VPN.

Configuration and administration of Yealink IP phone.

Create Users and Groups in NAS and manage permissions to user’s shared folder through radius server. Create and check backup for user’s data.

Inventory record management. Keep records of SLA.

Configure and administration of NVR and IP cameras.

Provide system support for Ubuntu and Windows users.

Troubleshoot and give support for hardware and software issues.

Provide application support.

Co-ordinate with vendor’s teams to find effective solution to meet company’s requirements.

2.A.JOHNMORIS & CO

Duration : 3rd July 2017 to 1stJuly 2019

Designation : System Admin

Roles and Responsibilities:

Implementing and administering Windows Server 2008 R2 Servers in the Environment.

Administration of Active Directory.

Active Directory users and groups management. User’s rights and group policy management.

Managed Windows user, group, and workstation accounts.

Installation and configuration of RAID, DNS, DHCP Servers, Inter / Intra site replication and Storage Drives.

Analysis, troubleshooting Operating System, Active Directory related issues.

Assist Operations team in installation / implementation of network systems.

Management of website. Create and manage official mail IDs.

Administration of internal Software.

Administration & Maintenance of hardware peripherals.

Ensured that infrastructures are operating at their best to meet the business needs.

Provide technical advisory to network designs, technical write-up and implementation plan.

Ensure IT compliance with the Business Internal Control Framework.

3.ALLIANCE BROADCASTING PVT.LTD(NEWS7 TAMIL)

Duration : 19th October 2014 to 15th June 2017

Designation : Executive (Technical)

Roles and Responsibilities:

Primary help desk technical assistance and troubleshooting on IT platform.

Setting up, configuration and organization of Cisco IT infrastructure including switches, routers, VOIP systems, and network protocols.

Administration of IT LAN/WAN features.

Administration of VLAN, and SNM.

Monitor networks to ensure security and availability to specific users.

Perform network address assignment.

Evaluate system performance.

Perform troubleshooting, diagnostics for networking problems.

Deliver support for Remote Access VPN and troubleshooting when necessary.

Construct protocols for port-security to prevent any unauthorized access to the network.

Construct ACL protocols to prevent unnecessary access to the network resources.

Configuring and troubleshooting desktops, laptops.

Microsoft operating system installation and other software installation.

Outlook configuration.

Remote support for Desktop related and software issues.

Handle and troubleshoot operating system installations, software installations

Such as MS Office, Anti-virus software.

Troubleshoot and resolve network issues.

Local and network printer configurations.

Other skills:

Ms-Office, Adobe photo shop, Tamil typing.

Key Skills:

Good analytical abilities.

Ability to perform excellently on individual projects and cooperatively on teams.

High adaptability and capable of handling high workloads.

Confident.

Patient and polite.

Adaptive to environment.

Educational Qualification:

UG (B.E-ECE): Jayaraj annapackiam CSI college of engineering (2010-2014)-7.5CGPA

HSC : Ambrose. Hr. Sec. school (2009-2010)-74.6%

SSLC : Ambrose. Hr. Sec. school (2007-2008)-72%

Personal Details:

Father’s name : S.Thiyagaraj

Date of Birth : 6th March 1993

Gender : Male

Nationality : Indian

Marital Status : Single

Languages Known : English, Tamil

Declaration:

I hereby declare that the above written particulars are true to the best of my knowledge and belief.

Date:

Place: (T.NIXON)

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