CURRICULAM VITAE

Ram Kumar

Email : adhqgm@r.postjobfree.com;adhqgm@r.postjobfree.com

Mob No: +91-982*******

Objective: -

To be associated with an organization that offers scope to update to knowledge and skills in accordance with the latest trends and be part of the team that dynamically works toward growth of an organization and gain satisfaction and thereof.

Professional Profile: -

·A self-motivated professional with over 10 year’s quality experience in MIS Operations, Project Management, Reporting Functions.

·Currently associated with Kyros Inc (US IT & Domestic (IT & Non-IT) recruitment firm as Data Analyst in Noida, Sec-62.

·Expertise in preparing Dashboard with the help of Clients DB and the successful initiation, execution & delivery of Projects Reports.

Key Skills:

·Strong follow-up skills

·Self-motivational personality

·Excellent customer service orientation

·Ability to work in a team-oriented environment while maintaining an individual workload.

·Ability to work in an ever-changing environment with ongoing interruptions.

·Ability to perform job duties with a sense of urgency.

·Problem-solving ability, particularly when working under pressure

CAREER HIGHLIGHTS

May'2018 till date associate with Kyros Inc as Data Analyst.

Organization: Kyros Inc (KTMS)

Designation: Data Analyst

Posting area: Noida

Job Profile: -

ØData management for the US IT & Domestic MDB, Recruitment tracker, Open Positions, Weekly/Monthly Projection & Vendor/LinkedIn MDB.

ØPublishing various MIS Reports as Per Management Requirement E.g. Daily/Weekly/Monthly Dashboards, Aging Report, Interview Schedule/Status, Calendar Invitation, Attendance Report etc.

ØTracking the day to day activity of candidate’s in the MDB and as per their status publish the Projection report on daily basis to the AM’s/DM & Reporting Manager.

Mar’2017 to Apr'2018 associate with Dedha India HR Solution Pvt. Ltd (for Samsung Project).

Organization: Samsung India Electronics Pvt. Ltd c/o Ingram Micro India Pvt. Ltd.

Designation: MIS Executive (Process and Compliance Lead for RMA Operations)

Posting area: Greater Noida

Job Profile: -

ØExtract raw files from various data repositories (BI, SAP, GSPN), split and post the files on a daily, weekly and monthly basis (PAN India level).

ØMaking Various MIS Reports as Per Management Requirement E.g. CD Bill Clearance (Rejection/Approvals), Parts Collection (IW & OOW), Parts Collection Master, Field Incoming Short/Excess, Transporter TAT etc.

ØEngaged in preparing, updating and maintaining Daily, Weekly, Monthly and Quarterly Operational Scorecards and Dashboards.

ØCo-ordination with Samsung Partners, Operations and system, HQ Team to resolve issues & discrepancies and Constant Follow-ups escalations and priority closure within the committed time.

ØResolving Escalations of field team (ASM, BSM, RSM and Samsung service partners through (mail & calls) related to UPC Operations and system.

Dec’2014 – Nov’2016 associate with DRITM Pvt. Ltd (for TTSL Project).

Organization: DRITM Pvt. Ltd.

Designation: Lead Neo Care-MIS (Process and Compliance Lead for Neo Care Acquisition)

Posting area: Noida

Job Profile: -

ØLead Neo Care Team -APM and responsible to deliver more than 60 KPI's with dealing with TTSL Team and their respective SPOC person.

ØResponsible for MIS preparation as required on Daily, Biweekly, Weekly, Monthly basis of the Tata Teleservices Acquisition at PAN India level.

ØCreate the Access database and handle all the Neo Care Dashboards as per the requirement and forward the related data/dump to the respective team members or Client as per the requirement.

ØPrepare the newly required Dashboard or Ad-hoc work activity as per the requirement from Client end.

ØRefining and analyzing the Data while making reports and co-ordinate with the client.

Jul ’2011 - July’2014 associate with Elixir CompuTech Pvt. Ltd.

Designation: Executive-MIS

Posing area: Noida

Sept ’2008 - Oct’2010 associate with Caretel InfoTech Ltd.

Designation: Executive-MIS

Posing area: New Delhi

ACADEMIC CREDENTIALS

·B.Sc. (Bio) with specialization in Biology from MMH College, Ghaziabad, affiliated to CCS University, 2003.

·12th From U.P. Board.

·10th From U.P. Board.

IT Skill Set: -

• Proficient in MS-Office (MS-Word, MS-Excel, MS-Access, VBA & MS-Power point).

• Having advanced knowledge of excel advanced functions & VBA Macros.

Strengths: -

·Quick Learner

·Team Player

·Dedication towards my work

PERSONAL INFORMATION

Date of Birth : 05th Aug 1982

Gender : Male

Nationality : Indian

Marital status : Married

Linguistic Proficiency : English & Hindi

Avocations : Music.

I hereby declare that above information is true to the best of my knowledge.

Date

Place Ram Kumar

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