Training Practitioner

E X P E R I E N C E ( * * Y E A R S )

An ardent training and development professional with 12 years combined experience in training & development, course designing, account handling and team management. Certified Design Thinking Practitioner

SONY SHETTY

T r a i n i n g a n d D e v e l o p m e n t P r o f e s s i o n a l

+ 9 1 - 9 8 1 9 1 2 2 9 4 4 s o n y s h e t t y 1 0 2 3 @ g m a i l . c o m S U M M A R Y

Responsibilities included:

TATA STRIVE

Facilitator Jun 2016 - Nov 2016

Providing and monitoring training on hands-on skills that are needed by a BFSI associate Delivering Employability Skills, the Tata STRIVE way including improving communication skills, financial and digital literacy Adhering to the SOP and session schedule as prepared and agreed with the Head of the Institution & DTET & Tata STRIVE Conducting personality development sessions, bridge programs as required from time to time Promoting Inquiry Based, Project Based and Activity Based Learning. Conducting regular meeting with principals and other ITI Training staff on the progress and ask for support wherever required Arranging guest lectures as an endeavour to make learners ready for job Identifying and managing anticipated resistance to achieve common goals. Demonstrating product & process knowledge, customer service skills and selling skills specifically required in the BFSI industry. Motivating trainees through effective training methodologies both in group and individual classroom dynamics Utilizing a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training delivery, as per the framework provided Partnering with students in their learning process and ensure positive impact on the scorecard Responsibilities included:

STATE STREET SYNTEL SOURCING PVT. LTD

Executive Process Trainer Oct 2006 - Oct 2013

Developing a schedule to assess training needs

Conceptualizing training materials based on data and research Consulting with other trainers, managers, and leadership for need assessment Creating training strategies, initiatives, and materials Contacting and utilize outside vendors and resources for instructional technology Reviewing employee performance and learning

Responsibilities included:

J P MORGAN CHASE PVT. LTD

Cash Processor Feb 2005 - Oct 2006

Conducting regular Process & Systems improvement projects, ensuring the task are completed with lesser manual intervention and more efficiently.

Actively involving in non BAU activities like L&D. Developing understanding about processes and work flow. Conducting Process Audits on a regular basis.

Training & inducting new members in the team.

Conducting Human Resources & People Skill Training. Responsibilities included

TRINITY COMPUTERS PVT. LTD

Account Controller Nov 2001 - Feb 2005

Ensuring premiums are collected from client within the due date Developing good relationship with the clients of the company. Delivering reports and monthly statements well before the deadline for client‘s ease in identifying and making the payments on time.

Developing excel reports and provided them to client for easy payments. Addressing various issues of concern raised by Client / underwriters. Ensuring settlement of claims is made within specified time frame. Conducting Process Training for new recruits.

B.Com

University of Mumbai 2001

Languages Known:

English, Hindi, Tulu, Marathi

Address:

Thane, Maharashtra

Nationality:

Indian

P E R S O N A L D E T A I L S

Training

Research & Analysis

Communication skills

Process Audit

C O M P E T E N C I E S

E D U C A T I O N

C E R T I F I C A T I O N S

Certification on Design Thinking Practitioner, SDTP Nov 2019 Certification on Instructional Designing, Syntel Learning and Development Team 2011 Train the trainer certification on Basic Core Training Program, Syntel Learning and Development Team 2008 Train the trainer certification on Transaction Processing, Syntel Learning and Development Team 2008 Train the trainer certification on Cash and FX Processing, Syntel Learning and Development Team 2008 A C H I E V E M E N T S

Achieved the award for Highest Cash Transaction Processor for 3 months in 2006 Cleared Capital Market Module from NCFM with 72.50% from NSE 2008 Received Synergy values award, Syntel 2006

Received Stretch values award, Syntel 2006

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