Manager Health Information

Director of Health Information Management with extensive professional experience providing leadership and direction throughout the process of defining and implementing annual department goals in alignment with strategic hospital initiatives. Dynamic team leader with a proven history of sourcing, interviewing, hiring, and onboarding cross-functional personnel in order to safeguard departmental staffing requirements and needs. Registered Health Information Technician (RHIT) able to execute extensive healthcare process improvements while maintaining seamless support with minimal facility downtime.

Areas of Expertise

Healthcare Operations

Team Leadership

Strategic Initiatives

Training & Development

Department Staffing

Hiring & Onboarding

Professional Experience & Accomplishments

Sinai Grace Hospital – Detroit, MI 2016 – Present

Director of Health Information Management

Provided direction and leadership throughout the process of defining and implementing annual departmental goals aligned with strategic hospital initiatives for 21 team members.

Established and maintained overall departmental staffing plans, addressing projected patient volume within budgetary restrictions; initiated and evaluated team performance opportunities.

Oversaw the integration of the Dragon power note system, leading training of over several hundred cross-functional medical professionals.

Completed patient amendments in response to inaccurate records, safeguarding universal compliance by ensuring that information was updated within 60 days; additionally, notified physicians of any changes.

Assumed responsibility of all records across the facility, including storage, shredding, and retrieval of patient files to ensure compliance with all state, JC, federal, and hospital guidelines.

St. John Macomb Oakland Hospital – Warren, MI 2012 – 2016

Manager of Operations

Maintained daily operation of the Health Information Management Department, training new associates and safeguarding the execution of cross-functional key performance indicators (KPIs).

Executed the daily and monthly compiling of statistical data and reporting for the Chief Medical Officer (CMO) and hospital committees.

Contributed to the successful implementation of the Patient Portal, expanding upon health information management (HIM) to maintain Birth Registry and Release of Information departments.

Developed a Legal Health Record policy that was completed in March of 2014.

St. John Providence Hospital – Warren, MI 2001 – 2011

Manager of Operations

Championed the implementation of the Emergency Health Record (EHR), developing new standard operating procedures (SOPs) and training staff on the newly consolidated system

Worked closely with physicians in the incomplete chart room alongside the hybrid record, updating policies and procedures as needed.

Previous Experience:

Record Management Services Storage & Retrieval – Manger of Operations

St. John Detroit Riverview Hospital – Clinical Resource Coordinator

Education Bachelor of Science (BS), Business Leadership: Baker College

Certification American Health Information Management Association (AHIMA)

Registered Health Information Technician (RHIT)

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