Manager Sales
Resume:
James Chisholm
*****.**********@*****.***
Grand Prairie, Texas
Skills
Experience
General Manager
Sloane's Corner • Dallas, Texas
Sloane's Corner is located in the Trammell Crow building in downtown Dallas, and opened in November of 2019. It was forced to closed in April of 2020 when the covid-19 pandemic arrived in the US. I was hired as the GM by Tim McEneny in May, with plans of reopening in late June. Unfortunately, that was not possible, as the protests happening downtown would not allow it. The reopening date was pushed back several times thereafter. I met with Tim in July, he will be the acting general manager upon the reopening of the restaurant. Normally, the Trammell Crow building has upwards of 3000 people per day occupying the space, as of July there were only 200 people or so entering the premises. Due to projected low sales upon the reopening of the restaurant, myself and another manager were let go... Manager
Cool River Cafe • Irving, Texas
06/2013 - 03/2020
Maintained team efficiency by stategically delegating daily activities, monitoring output and rewarding positive contributions. Maintained inventories for liquor, beer, wine, and cigars. Hired new staff and established training procedures. Performed reviews assessing employees performance and developmental improvement plans. Heavy involvement with guest relations and guest recovery. Scheduling and staffing. Restaurant exceeded eleven million+, annaully. Manager
Brio Tuscan Grille • Southlake, Texas
12/2006 - 03/2013
Colaborated with staff to maximize guest satisfaction, streamline procedures, and constantly improve bottom line profitability. Duties included scheduling, ordering, inventory control, invoicing, maintaining consistent training procedures, and guest retention. Eight million+ in sales, annually.
General Manager
Café Express • Southlake, Texas
06/2003 - 12/2006
Supervised a team of 3 managers and approximately 35 hourly staff. Exceeded sales goals for consecutive months at the Southlake location. Performed walk-throughs regularly to gauge timeliness and quality of service. Attended trainings and meetings in Houston regularly to maintain status as top-level restaurant.
Documented and quickly resolved all customer satisfaction issues. Maintained inventories and and monthly P&L statements. Financial Management Customer Service
Sales Building Inventory Management
Customer Retention Scheduling
Verbal and Written Communication Staff Management
Team Building Documentation
Training & Development Cash Management
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