Post Job Free

Resume

Sign in

Strategic Account Manager, Key Account Manager, Customer Success Mgr.

Location:
St. Louis, MO
Posted:
November 11, 2020

Contact this candidate

Resume:

Paul V. Lampe

** ******* ****** **., **. Louis MO 63129 C: 314-***-**** adhq9t@r.postjobfree.com

https://www.linkedin.com/in/paul-lampe/

Professional Profile

STRATEGIC ACCOUNT MANAGEMENT / SALES SUCCESS MANAGER / DIRECTOR OF SALES / NATIONAL ACCT SALES.

Accomplished professional producing continued revenue growth and a superior client experience.

Seeking fulfilling position in Key Acct. Management, National Account Sales, Relationship Mgmt., Company Advocacy role that will utilize existing strengths in New Business Development, Client Relationship Development, Organic Revenue Growth and unsurpassed client service.

Summary of Qualifications

National/Key Account Management ● Negotiating and closing skills

New Business Development ● Team Coaching & Mentoring

Sales Success Management ● Outside Consultative Sales

Organic Revenue Growth ● Client Retention

Work Experience

Agilis Systems LLC – Chesterfield, Missouri 2018 - 2020

Strategic Account Manager

Increased revenue for client by over 1,200% by analyzing existing practices and providing efficient solution for major expansion.

Work directly with top 10% of Enterprise Clients to bring added value to their business while continuing to strengthen and grow our partnership utilizing Agilis Systems’ full suite of Industry Leading Telematics services.

Continuously developing long-term, consultative/advisory relationships with both existing and potential clients, and partner with our customer success, sales, and product teams to deeply understand the opportunities available within our existing customer base, while delivering organic growth to Agilis Systems, LLC.

Developed a Strategic Account Management Service Plan which further strengthened our existing relationship and helped the client operate more efficiently, allowing them to increase their National expansion by 200%.

Primary Account Manager / Brand Ambassador for our largest integrated partner working directly with numerous business owners and supporting our partner with product training and client conference presentations resulting in new business opportunities.

AT&T / YP Holdings LLC – St. Louis, Missouri 2006-2018

Sales Success Manager / Outside Sales Rep / Claims Analyst/Customer Relations Representative

Increased organic revenue by an average of 20% for all Key Accounts by executing cross-functional management between sales, client, customer service and fulfillment.

Senior Support team for National Customer Service Dept. Responsible for handling various issues related to Ad Production, Billing, Customer Relations, Internet Marketing Products, Contracts, Content Collection, Conflict Resolution and more, all while dealing directly with the Business Owners.

Created and Presented customized programs with potential advertisers to determine their marketing needs (print, internet –SEO, SEM, Social Media, Targeted Display, YP.com, video, Reputation Management…). Managed accounts in a professional, organized and timely manner. Consistent advocacy for clients’ needs while continuously managing communications for successful fulfillment/production results.

HISTORIC FLOOR COMPANY – St. Louis, Missouri 2004 - 2006

Director of Sales

Introduced HFC’s Heritage line of hardwood flooring to St. Louis Arch./Design firm listed as “Top 100 Giants 2005” by Interior Design Magazine which spec’d HFC for 90 home project in West Virginia to generate from $140,000. - $270,000. + of revenue.

Generated over $85,000.00 of revenue within the first 10 months with Missouri’s largest home builder by

Created Historic Floor Company’s Authorized Dealer/Representative Program.

Designed direct mail marketing postcard campaign for both retail and commercial client contact.

THE DELIVERY NETWORK – Madison, Illinois 2001- 2004

Logistics Consultant – National Account Sales

Responsible for all marketing, lead generation, and new business development for all company services.

Redesigned website and various marketing material to enhance exposure in the marketplace.

Assist local, regional, national and international companies reduce their net cost, improve their productivity and enhance their competitive standing through services such as Public Warehousing, Local & National trucking, Foreign Trade Zone, Order Processing-Fulfillment, Pick & Pack, and Food Grade Storage solutions.

Became active member of the (IWLA), International Warehouse and Logistics Association.

FEDERAL GATEWAY MOVING AND STORAGE (Agent for Allied Van Lines) – St. Louis, Missouri 1996 – 2001

National Account Representative

Increased 2000 sales revenue by 32% over prior year for all relocations, including private transferee interstate, national, local, and international. Cultivated and maintained national accounts, which included BJC Health Systems (physician recruitment), State Farm Insurance, Maverick Tube Company, Reliable Life Insurance, bioMerieux Inc., Western Lithotech, and WorkNet Communications.

Converted Western Lithotech (a subsidiary of Mitsubishi, Inc.) into a national account, generating over $120,000 of interstate and local business and awarded major “exclusive mover” account for Mansions on the Plaza (1500 luxury apartments) through creative sales strategy, networking, and consultative sales techniques.

Recognized as Top Private Transferee Salesman based on volume.

Initiated relationship with WorkNet Communications, resulting in over $80,000 of national account business.

Accomplishments/ Certifications / Education

President – Gateway Insiders Executive Networking Group 2004-2005

Board Member / Vice President Boys Soccer / Head Coach – Kolping Kicks Soccer Club

Membership Committee Chairman – Catholic Kolping Society of St. Louis

Co-Chairman/Founder – Jon Aboussie Golf Classic/Siteman Cancer Center – 2001-2006

(Tournament eventually became Siteman Cancer Center’s “Official” Tournament raising over $150,000.)

Knight of Columbus 4th Degree – St. Francis of Assisi Council

Certified Moving Consultant – American Moving and Storage Association – 1998

Certified Diamontologist – Diamond Council of America – 1992

College Experience: St. Louis University / St. Louis Community College – Meramec



Contact this candidate