Customer Service

Objectives

To obtain excellence & enhance my skills in a growth oriented organization to utilize

myself as a resource for all kinds of challenging jobs and thereby helping in the rapid

development of the organization as well as a professional.

Academic Qualifications

Year

Qualification

Board/University

Institute

2017

B. Com

Kumaon University

SSJ JEENA Campus Almora (Nainital)

2014

Class XII

CBSE Board

Beersheba Sr. Sec. School Almora (Nainital)

2012

Class X

CBSE Board

Beersheba Sr. Sec. School Almora (Nainital)

Skills

Accounts Payable / Accounts receivable, Accounts reconciliation

Bookkeeping

Cash flow analysis

General ledger

Financial statements and Financial analysis

Ability to catch errors

Customer service

.

Experience

Company : TECH MAHINDRA LIMITED, NOIDA UP-201301

Duration : Working since Oct, 2018 to June, 2020

Designation : Associate Customer Support in Paytm and Myntra process

Roles & Responsibilities:

Attending to the needs of customers with technical issues such as use, maintenance, troubleshooting, and upgrading of the company’s products. Beyond assistance also ensure customer satisfaction and retention for the company. I have a good knowledge regarding customer service which helps me to assist 70-80 customers on a daily basis. I also support my colleagues whenever they need my expertise.

Achievements & Extra Curricular Activities:

Member of cultural club in school

Participated in various craft projects at school level

Strengths:

Self Confidence.

Quick learner and Performer

Smart working to finish the assigned work in given time.

Good in Team as well as individual and ability to lead the team.

Ability to adjust into the type of environment provided.

Personal Details:

Father’s Name :

Mother’s Name :

Mr. P.L Maheshwari

Mrs. Sadhana Maheshwari

Permanent Address :

Present Address :

D.O.B. :

Nationality :

Languages Known :

Marital Status :

Hobbies :

H-151 Johari Bazaar Almora,Uttarakhand

D-339 Mangal Bazaar Laxmi Nagar, New Delhi, Delhi- 110092

11 Sept 1998

Indian

Hindi & English

Single

Reading, Cooking and making new friends

Signature:

Date: Place:

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