Manager Program

Terri Lawrence

***-** ***** ***, *******, NY ****4

Phone: 770-***-**** E-Mail: *****.********.****@*****.***

https://linkedin.com/in/terrilawrence

Youth Program Manager

An experienced program manager with a passion for positive youth development, a focus on team building, skills in strategic planning with a long term vision and the ability to meet short term goals safely and effectively by building high quality relationships with clients and working partners.

Coaching, Training and Mentoring Leadership and Personnel Development Safety Focus

Documentation and Record Keeping Performance Tracking and Appraisal Strategic Planning and Budgeting

PROFESSIONAL EXPERIENCE

US Census

Field Supervisor

Jamaica NY [Feb 2020-Oct 2020]

Provide motivation and direction 20 enumerators for field operations

Delegated appropriate daily operation plan

Successfully connected individual enumerators into cooperative teams

Conducted 16 Enumerator training classes for NRFU Operation

Professional Fitness Management LLC

General Manager

Brooklyn NY [Feb 2018-Dec 2109]

Increased staff efficacy and budgetary compliance while improving service offering by 30%

Increased post season client retention by 30% and Maximized staff coverage to 100% through full staff training and development

Developed and Authored staff and operations manuals

Gateway Sports and Pools

Aquatics Manager

Whitestone NY [Nov 2016-Dec 2017]

Developed operational plan that increased service offering by 15% in a 6 – month period

Achieved an increase in client retention by 20% and registration by 20%

Submitted biweekly and monthly operations reports

Maintained systemwide compliance with state/local safety and Health Department rules and regulations

PRIOR EMPLOYMENT DETAILS (1997-2017)

LITEHOUSE PARTNERS Facility Director

COBB COUNTY Program Coordinator

FULTON COUNTY PARKS AND RECREATION Program Supervisor

BOYS AND GIRLS CLUBS METRO ATLANTA Aquatics Director

PROFESSIONAL DEVELOPMENT & CREDENTIALS

Master of Arts Columbia Theological Seminary - Decatur GA

Bachelor of Science Excelsior College- Albany NY

Udemy Certifications

Human Resources Management Udemy URL: ude.my/UC-1a867312-c258-43b0-97db-4e6f8c788564

Administrative Human Resources Udemy URL: ude.my/UC-955167ca-00c3-4489-af44-6d5a2cd5cb0b

Recruiting: Talent Acquisition & Hiring Udemy URL: ude.my/UC-8e1c90de-0fd5-49f0-aad3-348639f8c854

Training

American Red Cross (Certified Water Safety Instructor, Lifeguard)

National Swimming Pool Foundation (Certified Pool Operator)

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