CARRIE K. MIURA l o n g b e a c h, c a .

EMAIL: C A R R I E K M I U R A @ G M A I L . C OM

PHONE: ( 562) 2 7 7 - 7572

P R O V E N C O MMUNICATIONS P R O F E S S I O N A L C U S T O M E R R E L A T I O N S S P E C I A L I S T / A D V I S O R Extensive experience in public/client relations via written and conversational expression. Successful in strategizing and prioritizing goals and objectives, while following organizational workflow and process. Performance and results-driven to deliver completed tasks under tight deadlines. Critically analyzes and addresses issues to create/execute turn-key decisions, taking all parties into account. Adaptable and reliable under stressful situations and encounters. Excellent communication skills, with a passion for guiding the client to a solution that best suits their needs. Dedicated individual, who has a vested interest in adding value to an organizations’ success. Proficient in learning technical materials as it relates to the position. Open for domestic/international travel. P R O F E S S I O N A L S A L E S - R E L A T E D E X P E R I E N C E CREATIVE CONSULTANT CK MIURA CONSULTATIVE SERVICES 2010 TO P RESENT F o reign E x c hange Host P rogram L e ad and Writing S e r v i c e s

Foreign Exchange Host; providing student tours, home stays and English tutoring services.

Technical Writing/editing service offerings; resumes, web content, articles, press releases and literature. ADVISOR KEEN.COM

2009 TO P RESENT S K I L L E D PHONE CONSULTANT/L I FE COACH ( p a r t - t ime)

Provides over the phone life guidance for individuals seeking help in various areas of their life. Average conversation, 30 minutes in duration.

Skilled communications professional, able to assess situations and provide quick solutions to problems. R E G I ONAL S ALES MANAGER THINKSMART, INC.

2008 TO 2010 Corporate S a l e s, F i nancial S e r v i c e s P rovider

Primary California statewide contact; responsible for 4M region’s growth.

Trained over 400 Office Depot employees on financial/credit card savings program through live presentations. Wrote technical training manual.

Oversaw retail store events with client and their customers. COMMERCIAL ACCOUNT EXECUTIVE EMC CORPORATION – EL SEGUNDO, CA 2006 TO 2 0 08 Corporate S a l e s, Data S t o r age Manufacturer

Generated new business of more than half a million dollars for the first six months employed. .

Fostered equitable business partnerships within the reseller/distributor community.

Developed quotes and presented final business solution to C-level management.

Collaborated with various VAR channel partners and external resources from Cisco and Oracle. CARRIE K. MIURA l o n g b e a c h, c a .

ACCOUNT MANAGER GRAINGER INDUSTRIAL SUPPLY

2004 TO 2 0 06 Corporate S a l e s, I ndustrial S upplies – P r oducts and S e r v i c e s

Attained company set quotas of more than 3 million dollars in annual revenue: +20% per year.

Named Healthcare Vertical Market Specialist. Trained other healthcare reps.

Proven territory and time management skills to effectively penetrate existing business.

Built cohesive client/vendor relations between sales and branch affiliates. S ENIOR ACCOUNT MANAGER OFFICE DEPOT BUSINESS SERVICES DIVISION 1 9 9 8 t o 2 0 0 4, Achievers C l u b Recipient

Managed an annual base of more than 3 million dollars and had attained bonus every year.

Developed and maintained corporate and governmental accounts

Proven skills in cold calling, telemarketing and new hire training.

Conducted business reviews with clients to establish profitable office supply solutions.

Responsible for renegotiating contracts and developing bids with lost accounts. ACCOUNT MANAGER PITNEY BOWES COPIER DIVISION

1 9 9 7 t o 1 9 98, Ranked 7 th i n t he Nation

Ranked #7 in the Nation (out of 378 sales associates) for overall sales goal attainment in 1998.

Maintained corporate, governmental and non-profit accounts for the Greater Houston area.

Consistent proven sales track record of exceeding company monthly quotas. EDUCATION & HONORS/INVOLVEMENT

Texas A&M University - College Station, Texas

Bachelor of Arts in Journalism, May 1995

Southern California Texas A&M Alumni Club, Member since 2000 Communications/Social Chair, Muster Chair, President, Board of Director Nisei Week Foundation – Public Relations Chairperson 2009 to 2013. Office Depot, Achiever's Club Winner, 103% to goal in 2003. Office Depot, Awarded Top Sales Associate in Sales Training Course - Fall 2002. Office Depot, Sales Associate of the 2nd Quarter - 1999. Pitney Bowes, Three-time recipient of 'Rookie of the Month' award for Southwest Region – 1998.