Captain
Resume:
Ahmed Mohamed EL-Sayed
*****************@*****.***
Objective:
i am a consistent, hard working, highly motivated person. i enjoy working with the public. i feel that i am a friendly, outgoing and dependable person. i feel it is crucial to demonstrate the importance of my job duties and expectations. i am looking to improve my position in the work force, expand my knowledge and skills. i am also looking to establish long term employment in a friendly environmen .
PERSONAL INFORMATION:
Date of Birth: 15/6/1986
Gender: Male
Address :Al Quz, Dubai.
Marital Status : single
Nationality: Egyptian
Military Service: Served (2006-2008)
EDUCATION:
BanhaIndustrial Secondary Schools, Cairo, Egypt. 2000-2003
Industrial Secondary Schools Diploma .
LANGUAGE :
Arabic : Mothertongue.
English: fluent (reading, speaking, writing .)
COMPUTER SKILLS :
Microsoft Widows.
Microsoft office .(word, power point,excel )
Internet use.
PREVIOUS EXPREIENCE:
Four seasons Resorts Sharm El Sheikh
Waiter for 1 year
Key responsibilities:
meeting and greeting customers
Ensuring employees are offering exceptional customer service
Delegating duties
Check on registration arriving guest .
Operate the front office computer system in order to assist front office attendants
Answers guests inquires, handles complaints and attend to the needs of the guest
Rixos premium Seagate Ultra All Inclusive
Head waiter for 2 years
Key responsibilities:
meeting and greeting customers
Ensuring employees are offering exceptional customer service
Delegating duties
Check on registration arriving guest .
Operate the front office computer system in order to assist front office attendants
Answers guests inquires, handles complaints and attend to the needs of the guest
Rotana Media City Dubai
Captain for 1 year
Key responsibilities:
meeting and greeting customers
Ensuring employees are offering exceptional customer service
Delegating duties
Check on registration arriving guest.
Operate the front office computer system in order to assist front office attendants
Answers guests inquires, handles complaints and attend to the needs of the guest
Domina Oasis Hotel & Resort Sharm Elsheikh
(Captian) for 1 year
Key responsibilities:
meeting and greeting customers
Ensuring employees are offering exceptional customer service
Delegating duties
Operate the front office computer system in order to assist front office attendants
Answers guests inquires, handles complaints and attend to the needs of the guests
Motivate and maintain good staff relations
Hadoota Masreya Restuarant&Café, Dubai,UAE. (From January 2015 till NOW)
AS A Captin .
Key responsibilities:
training and monitoring staff
ensuring events and conferences run smoothly
meeting and greeting customers
Ensuring employees are offering exceptional customer service
Delegating duties .
Co-ordinates with all departments concerned in order to maintain Front Office functions properly
Operate the front office computer system in order to assist front office attendant
Personal skills
High ethical standards, analytical ability, excellent communicator
Understanding Hotel Operations, understand the inner workings of a hotel from the ground up.
Performance and Quality management
Demonstrated strong leadership and motivational skills.
Diverse experiences in sales, management and administration
Contact this candidate