EMMA COLEMAN
***** ******* ***** ***** ******, Texas 77388
Email:**************@*****.***
Communications and Mitigations Specialist
Competent professional with 10 years of experience in managing corporate communication functions accounts and financial statements. Proactive and tenacious approach to projects and challenges. Strong technical and methodical aptitude with ability to analysis, coordinate and synthesize data. Strong problem solving skills with the ability to formulate solutions and measures to avoid reoccurrence. Strong analytical skills. Strong probing, investigative, research, and quick resolutions skills. Supportive team player, silent hero for citizens and co-workers.
MAJOR SKILLS:
QUALITY ASSURANCE AUDITS REVENUE & PROFIT GROWTH MARKETING STRATEGIES
INVESTIGATIVE ANALYSIS COMPETITORS RESEARCH EYE FOR DETAIL
CLIENT RELATIONSHIP MANAGEMENT CROSS FUNCTIONAL COORDINATION REPORTS & DOCUMENTATION
FINANCIAL ANALYSIS CORPORATE ACCOUNTING AUDIT & INTERNAL CONTROL
FEASIBILITY ANALYSIS & ESTIMATION ARRANGEMENT & ORGANIZATION SKILLS COMMERCIAL LIAISON
SUPPORT FUNCTIONS PRESENTATION SKILLS
MAJOR ACCOMPLISHMENTS
HANDLED ALL DEPARTMENT ISSUES, ENSURED THAT POLICIES AND PROCEDURES ARE EMPLOYEE-SUPPORTIVE AND THEIR SMOOTH OPERATIONS. CITY OF HOUSTON 911 POLICE TELECOMMUNICATOR, DURING TIMES OF DISTRESS WITH CITIZENS AND OFFICERS.
ANALYSED BUSINESS OPERATIONS, TRENDS, COSTS, REVENUES, FINANCIAL COMMITMENTS AND OBLIGATIONS TO PROJECT FUTURE REVENUES AND EXPENSES.
PROVEN ABILITY IN PROVIDING TIMELY FORECAST, UPDATES FOR THE MANAGEMENT AWARENESS AND DECISION MAKING.
PREPARED AND IMPLEMENTED STRATEGIES STREAMLINING EXISTING WORK-FLOWS TO INCREASE OPERATIONAL EFFICIENCY.
PLAYED A PIVOTAL ROLE IN IMPLEMENTING PROJECTS, NEGOTIATING SCHEDULES, CHANGE REQUESTS, SCOPE OF WORK AND LEADING ISSUES
CAREER SNAP SHOTS
INVESTIGATIONS SPECIALIST
JUL 2019-NOV2019
NATIONS LAW FIRM-CONTRACTOR
Skip Traced and Investigated Heirship Entitlements for deceased BP Oil Spill Clients
Prepared Discovery and Deposition Documents for Legal review prior to court filings.
Implemented effective and efficient Investigative strategies to meet on time Federal
Court Filing deadlines for client active and deceased clients involved in the BP Oil Spill
Torts Claims by means of Internal file audits and document coordination for client support.
Logistics and Passenger Services Analyst:
APR 2010-OCT 2018
United Airlines
Book, monitored and tracked Commercial Freight and Dangerous Goods shipped on US and International connecting carriers. Provided Provided timely forecast, updates for the management awareness and decision making for on time arrival of dangerous goods and commercial freight to meet operational demands. Created, booked, and accepted payments for passenger service clients for travel. Provided refund forecasts for canceled or customer money back options for canceled travel by the company at no fault of the client.
Private Investigator-DOT Compliance Specialist:
AUG-2012-AUG 2017
Spirit Asset Protections
Handled all department issues, ensured that policies and procedures were employee-supportive and their smooth operations for white color commercial clients and ensured over the road Commercial Owner Operators stayed DOT Compliant with Federal regulations required by the Federal Government for Truck Drivers hauling commercial freight.
Police 911 Telecommunicator:
May 2009-APR 2010
City Of Houston
HANDLED ALL DEPARTMENT ISSUES, ENSURED THAT POLICIES AND PROCEDURES ARE EMPLOYEE-SUPPORTIVE AND THEIR SMOOTH OPERATIONS. CITY OF HOUSTON 911 POLICE TELECOMMUNICATOR, DURING TIMES OF DISTRESS WITH CITIZENS AND OFFICERS.
EDUCATION:
EVEREST UNIVERSITY-2009-2012
CRIMINAL JUSTICE
HOMELAND SECURITY
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