JONALYN O. NONES
Oriental House *, Khalid Bin Al
Waleed Road Street, Dubai, UAE
********************@*****.***
Professional Skills
● more than 4 years’ progressive experience in cashiering, customer service, and food serving; seeking to become a part of your prestigious company, thus to contribute in achieving the company’s goal.
● Computer literate, MS word, Excel & Email Outlook
● Eligible for Clerical works attending telephone calls, paper works and other related work in daily basis.
Job duties &
responsibilities
● Attending Telephone calls via customers order
● Receive payment by cash, check, credit cards, vouchers, or automatic debits
● Issue receipts, refunds, credits, or change due to customers
● Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
● Greet customers entering establishments
● Maintain clean and orderly checkout areas
● Establish or identify prices of goods, services or admission, and tabulate bills using calculators and cash registers
● Resolve customer complaints
● Provides information and answer customers' questions
● Works with other servers, busboys, bartenders and cooks to serve make a great dining experience for the customers
● Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils
● Protects establishment and customers by adhering to sanitation, safety, and alcohol beverage control policies
● Helps customers select food and beverages by presenting menu; offering cocktails and aperitifs; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
● Transmits orders to bar and kitchen by recording customers' choices; identifying customers' special dietary needs and special requests
● Serves orders by picking up and delivering customers' choices from bar and kitchen; delivering accompaniments and condiments from service bars Education
Work Experience Customer Service February 05, 2018 – up to present VOX Cinemas, Majid Al Futtaim
Mall of the Emirates, Al Barsha, Dubai, UAE
Cashier/ Food Server November 20, 2013 – December 02, 2016 Il Rustico Restaurant
Chelsea Plaza Hotel
Al Diyafah Street, Satwa Roundabout, UAE
Assistant Chef June 03, 2011 – July 22, 2013
Villa d’ El-lita Resort & Restaurant
Sudipen, La Union, Philippines
Commercial Cooking II Course,(Culinary Arts)
Saint John Bosco College, San Fernando City, Philippines June 2010 – April 2011
Trainings
References
Personal Profile
All Around Kitchen Staff
Coconut Grove Beach Resort
Paringao, Bauang, La Union
● Follow all standardized recipes and notifying Head Chef of any shortages or discrepancies in the products
● Handle responsibilities of keeping and maintaining work area clean at all times
● Perform consistent checking of temperatures in foods and follow proper procedures in regard to chilling, re-heating, and holding foods
● Packages and freezes food to comply with health regulations
● Strictly adhere to all recipes, methods, and instructions from Food and Beverages Manager/Supervisor; Ensure that all food is prepared fresh and is of the highest quality
Mr. Keith Viegas Mr. Mohamed Mahmoud
Restaurant Manager Area Manager
Il Rustico Restaurant, Chelsea Plaza Hotel VOX Cinema, Majid Al Futtaim Al Diyafah Street, Satwa Roundabout Mall of the Emirates, Dubai, UAE Contact No. +971********* Contact No.+971********* Birth Date : 16th June, 1991
Status : Single
Nationality : Philippines
Language : English, Tagalog, Ilocano
Visa : Work Visa