EXPERIENCE
Bartender, Spanish Inn, Snyder, TX APR 2015 - Aug 2015
•Collect money for drinks served.
•Check identification of customers to verify age requirements for purchase of alcohol.
•Clean glasses, utensils, and bar equipment.
•Balance cash receipts.
•Attempt to limit problems and liability related to customers’ excessive drinking by taking steps such as persuading customer to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
•Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
•Serve wine, and bottled or draft beer.
•Take beverage orders from serving staff or directly from patrons.
•Clean bars, work areas, and tables.
•Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
•Serve snacks or food items to customers seated at the bar.
•Slice and pit fruit for garnishing drinks
•Ask customers who became loud and obnoxious to leave, or physically remove them.
•Arrange bottles and glasses to make attractive displays.
•Plan, organize, and control the operation of a cocktail lounge or bar.
•Create drink recipes.
Sales associate, Buckle, Lubbock, TX
Aug 2016 - Jan 2017
• Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each guest.
•Answer questions regarding the store and its merchandise.
•Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
•Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience.
•Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team.
•Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
•Remain consistent on personal sales, as well as looking for opportunities to impact Teammates’ presentations with the Sales Presentation Guide (SPG).
•Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.
•Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area.
•Help Guests try on or fit merchandise.
•Check out and bag purchases.
•Prepare merchandise for alterations.
•Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a
•showmanship opportunity.
•Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
•Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
•Place Special Orders or call other stores to find desired merchandise.
•Maintain and build good Guest relationships to develop a client based business.
•Develop and maintain knowledge of Buckle’s customer service expectations in order to meet the needs of every guest.
•Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.
Patient access associate, UMC Hospital, Lubbock TX
Mar 2017 - Oct 2019
•Maintain accuracy in all areas of registration.
•Obtain all vital information, to assure that the patient receives quality healthcare.
•Assist patients in their financial needs.
•knowledge of medical terminology.
•excellent communication skills in spoken and written work, interpersonal and conflict resolution.
•ability to work in a fast-paced environment with frequent interruption.
•Able to perform multi-task duties.
•Computer skills (personal computer and mainframe)
EDUCATION
Snyder High school, Snyder TX
•Graduated from high school with a 3.5 GPA.
•Gradated with a high school diploma in 2016
South Plains College, Levelland TX (some college)
Texas Tech University, Lubbock Tx (some college
Skills
•Communication
•Multitasking
•Prioritizing
•Organization
•Technical skills
•Interpersonal skills
•Initiative and problem-solving abilities
•Dependability