CAREER OBJECTIVE

Former equipment operator, automotive and heavy equipment technician, service information developer, and vehicle enthusiast looking to apply my experience, education, and knowledge to aid in production and design.

EDUCATION

University of Northwestern Ohio: Lima, Ohio Graduation Date: May 2016

Associates in Diesel Technology

Mid-Michigan Community College: Mount Pleasant, Michigan Graduation Date: May 2016

Associates in Business Administration

WORK EXPERIENCE

Rose International: Peoria, Illinois November 2018 – Present

Caterpillar, Inc.

Service Information Developer 1

●Create service bulletins, manuals, and special instructions for excavators, wheel loaders, skid steers, and other equipment

●Assist with New Product Introduction projects by writing and performing instructions to ensure parts are correctly developed

●Work with dealers to solve engineering and document issues

●Communicate with design and support engineers on products and instructions

●Work with product groups to ensure the information in the documents is accurate

●Provide visual aids for technicians

●Use SIS Web and SIS 2.0 to aid in the research of parts and products

●Give product support in SIS Feedback tickets from dealers and customers

●Engage with team members in other countries and time zones

●Perform detailed inspections of the design of instructions to ensure accuracy of part numbers, timeline, and feasibility

●Use applications such as AutoCad, Creo, and Canvas to create and edit graphics for service information

Advanced Technology Services: Mossville, Illinois July 2017 – November 2018

Caterpillar, Inc.

Large Engine Test Technician

●Coordinated and participated in the installing of units into test fixtures, connecting valves, pumps, hydraulic, mechanical or electrical controls, cabling, tubing, power source, and indicating instruments

●Worked closely with engineers and mechanics on test instructions and schedules

●Provided technical advice to solve mechanical issues during product testing

●Accurately diagnosed defects to enter service orders that were clear and precise

●Closely monitored controls and instruments, while recording test data of large engines

●Provided detailed answers to customers on-site

●Set test products into the proper operating conditions to collect corresponding data

●Worked with Cat Electronic Technician and Canape to change engine parameters and test software

●Performed tests on a variety of large and medium size engines for different applications

●Maintained thoroughly documented work logs to allow other shifts to understand current status

●Participated in shift meetings to understand daily workload and tasks, as well as provide project updates

Uftring Automall: East Peoria, Illinois June 2016 – June 2017

Ford Technician

●Inspected, diagnosed, and performed skilled repairs on diesel and gasoline engines

●Diagnose and repair electrical issues on all models of Ford vehicles

●Communicated clear and precise information on mechanical defects to customers and service advisors

●Worked with customers to diagnose and repair products in a timely and effective matter Read and interpreted instructions as necessary to complete repairs, warranties, and preventative maintenance

●Performed pre-delivery inspections and warranty recall repairs

Talaski Excavating: Harbor Beach, Michigan November 2005 – May 2016

Heavy Equipment Mechanic and Operator

●Operated heavy equipment to assist with daily workload which included excavators, landfill compactors, track type tractors, wheel loaders, off-road trucks, skid steers, and other equipment

●Performed repairs and improvements with personally fabricated parts on equipment and vehicles.

●Performed skilled mechanical repairs on vehicles and equipment including track type tractors, landfill compactors, excavators, and on road vehicles.

●Improved equipment efficiency by repairing engines, transmissions, hydraulics, cosmetics and electrical components

●Inspected and diagnosed mechanical and electrical defects on equipment to prevent machine down time

●Reduced vehicle and equipment down time by using and creating maintenance intervals

●Kept parts and tools clean and organized as to make repairs easier

●Developed leadership skills by making executive decisions when managers were out of office

●Clearly articulated mechanical issues, based off audience

CERTIFICATIONS

●Engines - Performance and Diagnostics

●Engines - Diagnostics and Repair

●Transportation Heat Vent and AC

●Automotive and Equipment Electronics

●Suspension and Steering

●Theory & Techniques in Welding

●Drive Train Systems

●Air Brake Systems

●Hydraulic Brake Systems

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